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"My family and I stayed here while visiting family in Monson. It was very convenient and safe. We were greeted with smiling faces upon our arrival. The staff were very accommodating and such a joy to interact with. The rooms were very clean and spacious. The breakfast was served hot every morning with a variety of options for my hungry teens. The pool was great on a couple rainy days. I would definitely stay here again and highly recommend this particular location based on the staff alone....

"Been staying there over 25 years on our way to Maine. Particularly love the restaurant,"

"A quaint quiet place to stay. Pretty much self serve, lots of charm."

"Loved the Black Walnut Inn. I would love to go back. The rooms are lovely. Breakfast is delicious. A very generous spread. Self-serve tea and coffee is available at all times in the dining room area. There are also treats one can help oneself too. Chocolate chip cookies our first day and molasses cookies the second. Meghan bakes the best cookies. Seriously, the best. The owners are very warm. If we visit Amherst again, staying here would be our first choice. Thank you."

"We had ants in our room (many)"

"It is a fairly well maintained inn, quiet, with an appropriate continental breakfast. Good coffee. There is a lovely diner seconds away within the same compound that serves an excellent breakfast"

"Staff was very friendly and helpful."

"Good"

"We weren’t very impressed. While bed were clean, definitely needs to be upgraded. It’s a bit run down."

"Reported the Ceiling fire alarm was flashing way to bright at night when it dark at with curtains drawn. So could not sleep. The fix I discovered was to open the Window Curtains so that the Car Park lights reduced the flashing of the Ceiling light Fire alarm to an acceptable faint flashing light so that I could get to sleep. I reported the issue to the heavy set older lady with silver or gold or stainless steel glasses (poss the Asst Manager?)at the front desk that morning after 10 AM and she...

"This place was the best! Not fancy but incredible value for the area. Family-operated, lovely staff, very helpful. We will stay here again."

"Very relaxing, And quiet there’s a small convenience, store nearby and a couple of restaurants close by as well. We were just there for an overnight. Complementary breakfast was excellent, and the staff was extremely friendly."

"Great location right outside the airport. Food reasonably priced and delicious."

"Location was ideal and many choices of restaurants and grocery stores in walking distance. Hotel is new and extremely clean. TV is very good quality. Breakfast is typical for this type of hotel and free."

"Room needs better cleaning"

"The hotel was a hidden gem. The linen and towels were white bright and plush. The grounds and hotel very well maintained. The staff was very polite, professional and helpful. Next time when I’m in the area I will revisit.👍"

"Nice inn, beds were great and room was quiet. Lots of common spaces, loved the library. Walking distance to Emily Dickinson house and lovely walking on Amherst campus. Great breakfast and dinner. Helpful friendly staff. Will visit again!"

"Friendly staff, clean room, awesome breakfast"

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...