"Free airport shuttle, breakfast included, pool and fitness room. Checked all the boxes I was looking for. Close to airport and clean.
Friendly staff. "
"It was so nice to be back at the Century Hoise with new staff members. Housekeeping staff is a step up from old staff.
Overall, they were all more professional in the positions they held. "
"When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last.
I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room…...
"Everything was wonderful except the restaurant service. We ordered drinks and a salad. The drinks took a long time to arrive and the salad never did. We finally just asked for the bill. We were there for an hour and a half."
"Very comfortable room and beds. Staff was friendly. Clean. Cont breakfast was great. Only downside is the noise from the main road in our room in the late evening. Lots of motorcyles going by."
"Pretty new hotel in excellent condition. I had a studio with a nice kitchen, sitting area, and king sized bed. Nice sized bathroom, with a walk in shower (with excellent water pressure.) Very quiet room.
The area has many shopping centers. My room looked on the back and side of a Target, and I think this added to the quiet at night.
Excellent front desk staff. Very good laundry room with 4 washers and 6 dryers. Each $2.50 in quarters, but front desk staff can give you change.
Good breakfast...
"We are local, but needed a place to stay while our house was having some work done. We were so excited to see The Overlook was open, and I'm even more excited that we booked! They're still finishing the property so not all rooms are available, but I can't wait to visit when they're all done! Beautiful rooms, kind and flexible owners - a must-stay if you're in Saugerties! The luxurious bathrooms are a huge bonus!"
