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"Female staff in reception she really helpful and well experienced and serve good costumer service."

"This is a lovely hotel, with excellent helpful and caring staff. The newer Elizabethian addition to the hotel is modern and good quality. The food is excellent with well sized portions which tempt you into another course. Parking is good but possibly difficult if the hotel is busy. We chose to have breakfast in Lincoln as its only 15 minutes away."

"Great position near both the cathedral and castle."

"1st room we were allocated was noisy because of extractor fans on the mezzanine roof just below our window and air trapped in the radiator. Allocated a 2nd room, which was much better, but some noise from the extractor fans still audible. Breakfast service ok, although a number of items not available because they had run out of stock. Dinner in the restaurant not a good experience. Extremely slow service (nearly an hour between starter and main course) and poor communication from the staff regarding delay. Portion size of fish main course extremely small for the money paid"

"The breakfast was fresh and good standard. Sausages were nice and a level above the usual catering tat you usually get at hotels. Staff were good and pleasant. The actual booking and stay was a SHAMBLES. The hotel had OVERBOOKED THEMSELVES. I had booked a room with a queen bed and the room was given to another customer before I got there. That’s completely wrong and disgusting. Also it’s very incompetent of a hotel to overbook themselves. I am not comfortable in a single bed, which is what I was given. I would think twice about staying here again after the utter mess up of this. I only booked a night and a large, comfortable bed and I didn’t have a comfortable night at all. The Holiday Inn would be where I’d choose to stay another time. "

"Long term stay for a work trip. Staff make you feel welcome and the rooms are comfortable. Cleaned and replenished daily and lovely views over the golf course. Food in the restaurant is really good. Will be booking again when in the area again. "

"Lovely large room, comfy bed & clean modern bathroom. hotel looked very nice but I didn't get chance to use the facilities. take a four bar extension though as there are no sockets at the bed neither are there any USB sockets."

"Great location, large room, well appointed, easy parking"

"Despite unfortunate location surrounded by multiple lanes of busy traffic, there is pedestrian access to historic Lincoln, the Castle and Cathedral. Helpful staff, excellent rooms, and very good breakfast in a spacious, sunny breakfast room."