6/10 พอใช้
tasheer
18 ส.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
There are several similar hotels around this property which are all very conveniently located for the Sanctuary. The room was fine - I was upgraded to a suite, which for 1 person for one night was not necessary.
Check-in was chaotic, and understaffed. Consequently, I was charged for two breakfasts, even though I was only one person, and I did not realise until afterwards. The hotel refused to refund the Euro 15 overcharge, when Expedia asked - just bad faith. They only had one passport at check-in, and are obligated to have id for every guest. Incidentally, breakfast was a very average buffet, and since I had an early start, I was there just after 6am. No one appeared until 6:45 am when I had had a very average buffet breakfast, even to check me in. Many other guests were in the same position. Also parking was never offered.
tasheer
เข้าพัก 1 คืน, สิงหาคม 2025