Holiday Inn Louisville East - Hurstbourne by IHG

Property class: 3

Choose dates to view prices

Reviews

7.8 out of 10
Good
Located close to Oxmoor Center and Mall St. Matthews, Holiday Inn Louisville East - Hurstbourne by IHG provides dry cleaning/laundry services, a bar and a gym. The on-site American cuisine restaurant, Winners Circle Restaurant, offers breakfast, dinner and children's meals. Free in-room WiFi and a business centre are available to all guests.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with a desk, a coffee maker, a framed picture on the wall, and a chair.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a chair, a small table, and a desk with a lamp. There are two framed pictures on the wall.

Suite, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, television, and a window with a view.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with a view of trees.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

A hotel room with a large bed, a desk, a chair, and a television.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with two beds, a headboard with a textured panel, a wall-mounted light, and a framed picture.

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a desk, a coffee maker, a framed picture on the wall, and a chair.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

A hotel room with a large bed, a desk, a chair, a small table, and two wall-mounted lamps.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk with a coffee maker, a chair, a lamp, and a large flat-screen TV mounted on the wall.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Jeffersontown, a neighbourhood in Louisville, Holiday Inn Louisville East - Hurstbourne by IHG is in the suburbs. Actors Theatre of Louisville and KFC Yum Center are cultural highlights, and travellers looking to shop may want to visit Oxmoor Center and Mall St. Matthews. Louisville Zoo and Kentucky Kingdom are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Louisville travel guide
Map
1325 South Hurstbourne Parkway, Louisville, KY, 40222

What's nearby

  • A nighttime hot air balloon festival with colorful balloons, including one labeled "OLIVER WINERY."
    Kentucky Exposition Center
    13 min drive - 19.8 km
  • Townfair Shopping Center
    14 min walk - 1.2 km
  • Hunnington Place Shopping Center
    14 min walk - 1.2 km
  • Malibu Jack's
    18 min walk - 1.6 km
  • Plainview Tennis Center
    4 min drive - 2.1 km

Getting around

  • Louisville International Airport (SDF)
    15 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    18 min walk
  • Circle K
    5 min walk
  • McDonald's
    9 min walk
  • IHOP
    2 min walk
  • Olive Garden
    7 min walk

About this property

Holiday Inn Louisville East - Hurstbourne by IHG

  • Hotel near Oxmoor Center
  • Located close to Mall St. Matthews, Holiday Inn Louisville East - Hurstbourne by IHG provides dry cleaning/laundry services, a bar and a gym. The on-site American cuisine restaurant, Winners Circle Restaurant, offers breakfast, dinner and children's meals. In addition to a business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and express check-out
    • Express check-in, multilingual staff and free newspapers
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 187 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with premium channels
    • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Winners Circle Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 12 meeting rooms
  • 22,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Louisville East - Hurstbourne by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Louisville East - Hurstbourne by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 40 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Holiday Inn Louisville East - Hurstbourne by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Louisville East - Hurstbourne by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Louisville East - Hurstbourne by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Louisville East - Hurstbourne by IHG located?

Located in Jeffersontown, this hotel is 3.1 mi (5 km) from Oxmoor Center, and within 9 mi (15 km) of Mall St. Matthews and Louisville Zoo. Louisville Mega Cavern and Freedom Hall are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Louisville East - Hurstbourne by IHG Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 278 out of 706 reviews
Rating 8 - Good. 209 out of 706 reviews
Rating 6 - Okay. 107 out of 706 reviews
Rating 4 - Poor. 66 out of 706 reviews
Rating 2 - Terrible. 46 out of 706 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was top tier and helped us have the best time at their hotel. The pool was advertised on here but once we were there, the pool and hot tub were both shutdown. The room overall was nice. There was no mini fridge or microwave. Breakfast was good.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every year we make a trip to Louisville to visit Churchill Downs to watch the horses run. The last "3" yeas we have stayed at Holiday Inn Hurstbourne. The rooms are always clean and the staff is great. For $15 you get a full breakfast. Be sure to pay at check in as they charge $18 if you wat to pay that morning. While the hotel doesn't have a functioning restaurant, there are several placed withing walking distance. We always visit the sports bar/restaurant Brownies "The Shed". We will again stay there next year.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
clean room, close to my work, friendly staff.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of restaurants and things to do nearby. We went to Malibu Jack's and the kids especially had a great time
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was excellent! The hotel was nice and the room was comfortable. The breakfast was also nice.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were VERY comfortable!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe& Clean property
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an enjoyable stay. The staff was friendly and the hotel was very clean and welcoming. The location of the hotel felt safe and had lot of restaurants and stores nearby. We did not know that breakfast was free, we were told that there was a fee for breakfast.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient location, easy parking.
Stayed 5 nights in Nov 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
location was not good, hotel was old, staff was nice, pool.was bad.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! The service was top-notch, the rooms were super clean and comfy, and the staff went above and beyond to make us feel welcome. Definitely one of the best experiences I’ve had I can’t wait to come back!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind and the room was clean! However, the only down side was my tv would go in and out or was a blank screen.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and everyone was very friendly and helpful
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super nice. And the location is handy for anyone coming from the east on I-64. The room was clean and well-kempt. I did have a bit of trouble trying to turn the heat up, but it went up some, otherwise, my stay was excellent, and I will definitely stay there again when in Louisville.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Old hotel

The staff and room were excellent. The black mold on the ceiling and crumbling walls were not great.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property and staff were all very nice! The front desk at check in was superb and the bartender both nice was the sweetest!!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean quiet
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Hotel was really nice and clean. Huge parking lot that accommodated our car hauler.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. We were in town for a family function and we're traveling with a cake that needed to be refrigerated and there were able to store it overnight for us. Will definitely stay here next time we are in town
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The Holiday Inn Louisville East was perfect for the group of ~75 students that we had. The front desk was incredibly accommodating (special shout out to Warren). The rooms were good and the spaces at the hotel in the lobby/atrium area were perfect.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Safe& clean
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really easy and it didnt take too much effort. Room was clean and staff was was friendly and helpful.
Stayed 1 night in Jan 2025