Search Hotels Near Lotte Shopping Avenue, Jakarta

"An incredibly beautiful hotel that exceeded our expectations. The overall quality of the food and drinks were some of the best we have experienced. The staff were exceptional always going above and beyond. "

"Staff is rude. Beds were dirty with crumbs "

"i enjoyed my stay the room was great and the stuff was efficient and polite."

"Wonderful refuge — a delight in every way."

"Great staff"

"Awesome place to spend with your family and friends "

"Extra toilet paper at the room "

"Everything great, huge apt style room. Way too big, and a super cold ac to boot"

"I stayed here for a business trip and booked a specific room type based on its layout from a previous stay. Unfortunately, upon arrival, I was assigned a different room as an “upgrade,” which I had not requested. When I asked about the room I had reserved, I was told it was unavailable. As a solo traveler, the larger layout did not add value and felt unnecessarily spacious rather than comfortable. The staff were polite and professional, and the overall service was acceptable. However, there were several operational details that affected the stay. The wardrobe and bathroom had a noticeable odor, and during a previous visit, the bathroom drain had not been properly cleaned. In addition, the elevators were quite slow during peak hours. While the stay was manageable, I would likely consider other options if given a choice in the future. I hope improvements can be made in room allocation and housekeeping standards."