ลอตเต พรีเมี่ยม เอาท์เล็ท อีช็อน

I had a terrible experience with this property. There is no front desk, and when I arrived at 11:10 PM, I couldn’t check in at all. I tried contacting the owner, but the communication was very poor and unhelpful. I had to book another hotel next door just to have a place to stay. No refund was ever offered, even though the situation was completely out of my control. The owner was rude, and the overall service was unacceptable. I would not recommend this place to anyone.