Search Hotels Near Lost Souls Alley, Kraków

"Amazing location, staff so helpful and welcoming. Clean well equipped room everything you need. Lovely breakfast buffet and hotfood cooked to order. We will definitely stay again when we next visit Krakow. Thank you"

"Staff were excellent Great location "

"Excellent will book again"

"No breakfast and did not use spa…"

"Great location in Old Town. Many restaurants to choose from. Room was very spacious and breakfast provided was excellent. "

"A hotel that clearly prioritizes style over substance. It may seem like the issues are minor, but attention to detail really matters—and that’s where this place falls short. Thick layers of dust were noticeable, and finding ants in the shower room during the night was particularly off-putting."

"We stayed in this beautiful hotel as a party of three in two separate rooms. When we arrived we were greeted by a polite and professional young man at the reception. Our rooms were spotless and tastefully furnished. Free bottled water ,coffee and tea sachets were provided. The bed was super comfy and I slept really well. Each room has its own air conditioning system so the temperature can be adjusted to suit ones needs. There is ample space to store luggage etc. I sampled their breakfast which was a buffet. There were food choices to suit everyone . Cold meats ,bread ,pastries and hot foods:sausages ,beans ,eggs etc. Plenty of coffee and juices . Yoghurt's ,fruits - everything one could ask for . A little gluten free station was provided too. I do not drink but the bar area looked well stocked and inviting. I did have a coffee at the bar though and it was very nice and served with a smile. Staff were great ,very helpful and very polite . The young man who greeted us initially was so lovely - I am sorry ,I forgot his name . Amelia was another reception staff who was lovely and helpful too. Katarzyna made sure our rooms were spotless- thank you. We had a fantastic time at this hotel and I am planning to return at some point. "

"The room was clean however, it was extremely outdated and the wallpaper was coming off. It is not modern and does not feel homely - the furniture is also outdated and needs a touch up. The room had everything you needed - pots, pans and an iron. The bathroom was big. we were woken up several times to the bin men outside as it on a busy road. The curtains also do not block out the light."

"Awesome hotel! Very stylish, clean, comfortable and incredible staff! And the location for visiting Krakow couldn't be better. The restaurant is awesome too! You will not be disappointed!"