"The manager, Rodrigo, was extremely helpful in helping us check in to the hostal. It was very accomodating to be able to store our bags for the day after we checked out, and he contacted us to retrieve two items that we forgot in the room."
"Cabañas muy bonitas, amplias y cómodas. Un Parque hermoso muy bien cuidado o y con juegos para los niños y piscina. El personal siempre atento y agradable. Gracias por todo."
"It was a beautiful experience. First of all, location is very good, just few walks from grocery market, 2 blocks from the center of Pucon. If you are arriving earlier, make sure to call ahead so someone can open you the door. They also have a common lobby and kitchen so you can stay longer after checking out until your departure. "
"The host is the most wonderful person. Her kindness alone is the reason to choose this place. I had some significant flight delays and she accommodated me without hesitation (differently from expedia itself which proved to be unhelpful). When she saw the amount of luggage i had, she even gave me a bigger room.
She prepared an early breakfast for me to accommodate my schedule. She is really a fantastic host.
The place itslef is very comfortable, very clean, and very convenient.
When in Pucon,...
"The staff made the stay enjoyable. Friendly and helpful. I had left the lught in my car on all night and it wouldn't start. A young man that works for you gave me a jump start. Wvwryine was accommodating and the room was comfortable. "
"The service was unbelievable great!! awesome service, highly recommend it… i’ve got room for four people very spacious Super clean and the view to the entire city is breathtaking.."
"The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street."
"I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb.
Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind"
"En primer lugar no era una cabaña era una pieza con baño, en un segundo piso, pésima experiencia
Lo que muestran en la gogós no es lo que uno contrata
No lo recomiendo y no volvería a ese lugar"
