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Oakwood at Toluca Hills

2.0 star property
Get ready for fun with beach volleyball by day and games by night. Relax with a rejuvenating soak in the sauna or spa tub.

Choose dates to view prices

Nestled near Universal Studios Hollywood, Oakwood at Toluca Hills offers a vibrant retreat. Unwind in the sauna or spa tub, and enjoy the health club, outdoor pool, grocery store on site and laundry services. With an arcade/game room and dry cleaning/laundry services also available.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

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About this property

Oakwood at Toluca Hills

  • Hotel near Warner Brothers Studio
  • Near Universal CityWalk and Universal Studios Hollywood, Oakwood at Toluca Hills provides a corner/local shop, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the hot tub. Enjoy the health club, as well as activities, such as basketball and beach volleyball. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • An outdoor tennis court, luggage storage and a lift
    • Smoke-free property, laundry services and ATM/banking services
  • Room features
  • All 1151 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • TVs with cable channels and DVD players
    • Kitchens, fridges and microwaves

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Policies

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 75 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Oakwood at Toluca Hills have a pool?

Yes, this property has an outdoor pool.

Is Oakwood at Toluca Hills pet-friendly?

Yes, Oakwood at Toluca Hills allows pets (limit 2 total) with a maximum weight of up to 75 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Oakwood at Toluca Hills?

Self-parking is free at this property.

What time is check-out at Oakwood at Toluca Hills?

Checkout is at noon.

Where is Oakwood at Toluca Hills located?

Located in the heart of Los Angeles, this hotel is 0.7 mi (1.1 km) from Warner Brothers Studio and within 3 miles (5 km) of Universal Studios Hollywood and Hollywood Bowl. Forest Lawn Memorial Park and Santa Monica Mountains National Recreation Area are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

8.4

Location

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 109 out of 351 reviews
Rating 8 - Good. 136 out of 351 reviews
Rating 6 - Okay. 53 out of 351 reviews
Rating 4 - Poor. 22 out of 351 reviews
Rating 2 - Terrible. 31 out of 351 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Próximo da Universal Studios e Warner. Próximo também das comodidades de Burbank. Local reformado e com excelente conforto. Eletrônicos desfasados, poderia ter equipamentos mais novos. Não há recepção e nenhum funcionário no local, toda a comunicação é por fone ou e-mail direto com o estabelecimento.
Stayed 4 nights in Sep 2019
Verified

2/10 Terrible

Bill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Mistake

Don't choose this place if you have knee problems to many stairs. Furthermore, the place is a dump!!!
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Barb

Liked: Cleanliness, property conditions & facilities, room comfort

Poor customer focus. Lovely room.

The room was very nice. Nearly ran out of tp- they could have had an extra roll available. The parking situation is abysmal; and they were repaving while we were there- causing a bad situation to be much worse. Very few handicapped parking spots- and the location is very hilly- no assigned parking for hotel guests (this is an apartment complex- so you are competing with long term residents for parking places). When we asked where we should park during repaving, we were told to park in an lot that was several steep staircases away. I found the staff in the guest office to be insensitive and condescending. None of these conditions were disclosed when booking, so, "SURPRISE"!!! Lovely room- near my son (whom we were visiting) but... the staff was pretty awful.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our trip! Great amenities and perfect location if visiting Universal Studios! Would for sure stay here again!
Stayed 3 nights in Mar 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was great, parking was impossible, couldn't find spot, had car towed, security guards were to busy to help find a spot
Stayed 9 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice renovations. Would stay here again for sure!
Stayed 13 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice to have a kitchen and separate living room. Room was conveniently located.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Convenient location, close to Hollywood, Universal studio, UCLA, etc; fully equipped kitchen, clean and large rooms; the property is under renovation so it’s a bit hard to find parking close to the building; the shower and power socket in the second bathroom didn’t work at all, we ended up using one bathroom for the whole family. For the price we paid, it’s still a not bad place.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Die Lage des Hotels war sehr gut. Die Anlage ist sehr ruhig. Man fühlt sich auch gut aufgehoben.
Stayed 14 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren fünf Nächte dort und wären gerne länger geblieben. Die Wohnung war sehr schön, hätte aber einige Defekte in Wänden und Böden. Saubere Arbeit es aber definitiv. Abzüge gibt es allerdings für die Parkplatzsituation, den Check-in und den generellen Informationsfluss. Man wird überhaupt nicht aufgeklärt AUSSER: wo man überall NICHT parken darf und dass man sofort abgeschleppt wird.(haben wir sogar bei anderen erlebt, als wir da waren). Der Checkput war unkompliziert.
Stayed 5 nights in Nov 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Tercera vez que me hospedo ahí, en esta ocasión estaban remodelando y desde las 8 am estaban los trabajadores trabajando afuera del departamento, mucho ruido, no fue la mucama a hacer limpieza, sino hasta que la pedimos varias veces.
Stayed 5 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the amenities in the apartment, but parking was very limited and inconvenient. Construction was ongoing and noisy. Location was great and close to everything we wanted to visit during our trip.
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Under renovation, no access to nearby pool & play area.
Stayed 7 nights in Sep 2018
Verified

8/10 Good

Carl-Johan

Liked: Cleanliness, property conditions & facilities, room comfort

Bra och godkänt vistelse

Bra lägenhetshotell och nära till Universal, dock lite sämre service och information. Huvuddelen av de som bor här är studenter, kan vara lite hög nivå vid poolen på kvällarna.
Stayed 4 nights in Sep 2018
Verified

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as described and not ok

There was a reason the main photo is of the pool (which wasn’t open by the way), the block we stayed in was horrific! Slabs of wallpaper peeling off the walls in the corridor, tan carpet that is now black and terrible lighting. Reception was a demountable block and if they don’t get your email prior, it is almost impossible to find without locals directions. Inside the apartment, their idea of renovating is a thick coat of paint which causes some cupboards not to open. Apparently some blocks have been renovated, but certainly not ours at time of visiting and we had to pay the same rates as those whose buildings that had been.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Apartment!

Apartment, sehr sauber,geräumig und gesichert! Eine tolle Pool Landschaft, mit der Möglichkeit zum grillen!
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Luke

Great stay!

Really good experience. Staff are friendly and pool/gym are fantastic. Wish there wa sleds maintenance work around the site though.
Stayed 7 nights in Sep 2018
Verified

2/10 Terrible

Verified traveller

Danger zone! Under contstruction. No parking.

Total construction zone. I wish I could upload pics. Literal cardb
Stayed 4 nights in Sep 2018
Verified

6/10 Okay

cill

Disliked: Property conditions & facilities

Great Location

Check-in disappointing, 3.30pm time stated, our room was not ready until 7pm, lucky we had a car so we could go and wonder around the local area
Stayed 4 nights in Aug 2018
Verified

8/10 Good

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sejour detendu

appartements entierement renove dans un domaine au clame et plutot bien positionne apr rapport a l'immensite de los angeles
Stayed 7 nights in Aug 2018
Verified

4/10 Poor

Laura

Disliked: Staff & service, room comfort
Excellent ubicatiin, I rent for 7 days and Nice apartment but no fresh towels available, no laundry room available in my bulding. Too many restrictions to use parking lots. Access at my room was terrible. People like homeless living inside the bulding, smoking and with storage boxes in the balcony areas. They ask me the last day check out early because they will instal/fix a new door/window... sad experience!
Stayed 7 nights in Aug 2018
Verified

8/10 Good

Ryad

Liked: Room comfort

Oakwood Toluca Hills

Résidence juste à côté de Universal et Warner Bros ce qui est excellent. Actuellement, il ya des travaux ce qui fait que la piscine était assez éloignée de notre résidence. À recommander en famille.
Stayed 12 nights in Aug 2018
Verified

6/10 Okay

Bo

Et okay sted

Det var bare et sted for at overnatte, men i forhold til Hollywood, ligger det meget godt 👍
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Natasha

Lovely apartment.

Fantastic apartment, in a lovely location. Just minutes away from universal studios. Clean, spacious with a great pool. Would definitely recommend.
Stayed 4 nights in Aug 2018
Verified

4/10 Poor

Lorraine

Disliked: Staff & service

Not a Pleasant Experience

The service was poor. No information in rooms to assist with the development. Pool etc. waited hours for additional towels. Day of arrival we waited until 5 pm to get the room. Hallway was dingy. Doors were kept open. Anyone could enter the inside of the nuilding If we were supposed to wash our towels directions to laundry room should have been given I have stayed at mamt time shares and ny far this wad a poor experience
Stayed 3 nights in Aug 2018