2/10 แย่มาก
Michael
เดินทางเพื่อธุรกิจ
8 ส.ค. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Requested a room by the pool and was told they would do their best. Got to hotel and all the rooms at the pool were boarded up! A detail not previously mentioned ! They gave me a room upper level that was over the pool , but when I entered my room, to my surprise it was a disaster and someone else was in it! I’ve stayed here? Idk 10 times in 3 months and when I went to the desk to inform them, I was treated with apathy and told something like we strive to make your experience better next time!? It was very hot out today and my room with the air running was almost as hot! Last time I was here the cable was out! And two visits prior I had to go to the desk 4 times to get working keys! How many next times until my experience is better? And with all this disarray , why am I charged a $100 deposit? What could I possibly damage? The entire place is damaged ! And while on this rant.. if I pre book and pre pay, why does it still take 15 minutes to check in?? It’s ridiculous! A gesture of a discount or complimentary anything would go far! But not the mikado! Once they have your money they don’t care how all else goes! … thanks for the repeat business sucker!
Michael
เข้าพัก 1 คืน, สิงหาคม 2025
