โรงแรมและที่พักเนินโลส อัลโตส

"Room and hotel were clean and staff were nice. The breakfast was outstanding, quality of the food and choices were awesome. The staff who managed the breakfast were extremely nice and accommodating, and kept the breakfast well stocked with fresh food and beverages. The only downside is a slight homelessness issue nearby. Staff had to manage the entrance closely during breakfast to ensure the homeless didn't come in for a freebie breakfast. That being said, we felt safe during our stay. There...

"Breakfast was fresh. Plenty of parking, well lit and safe."

"We did not have a very good stay. Upon arrival we were told that the water was going to be turned off the following day from 11:30am-3pm during which time we could not use the sink, shower or toilet. Needless to say this was quite inconvenient. Additionally, housekeeping had not cleaned our room by 3:30pm. We told the front desk about it and they said they would have it taken care of right away, so we made sure to leave our room for the next hour. Upon our return, it had still not been cleaned....

"very nice and clean rooms. Beautifully maintained building and great location. Staff is very helpful and Breakfast is included."

"Giving my credit card and being charged to incidentals and takes days before charged amount returned to customer. I hate this business practice of almost stealing from customers."

"Rooms were clean and staff was helpful"

"Good breakfast"

"El personal es atento"

"Great palcd"

"The hotel leaves a lot to be desired. The front desk person was not friendly or helpful. To put it bluntly he behaved as though he was doing you a favor when checking you in. Did not greet you upon arrival, share amenities etc… He basically tossed the hotel map to me and said here you go! Also, guests should be aware that the hotel is two stories with NO elevator. So for those traveling with a lot of luggage be aware. The rooms were clean enough but condition of the hotel was terrible, lack of...

"I was very disappointed with my stay at this Hilton hotel. The hotel was extremely dirty, and cleanliness was clearly not a priority. The rooms and common areas did not meet the standards I expect from a Hilton property. The customer service was also very poor. The front desk staff was unfriendly, and the security guard was especially rude, making us feel unwelcome. The only employees who were kind and provided good service were the dining staff. I also paid for the daily breakfast buffet, and...

"Everything was perfect clean, calme. they just need to work more in the breakfast buffet"

"Excellent location and setting. Quiet clean rooms and a very convenient parking with chargers."

"Every thing is fine. Just location is close to highway, a kind of noisy at night time"

"simple and easy - just as needed."

"Very clean rooms, great amenities, and quiet."

"The hotel and staff were great, but the walls are paper thin and the people next to us were talking very loud and slamming doors all night. Kids were crying. Luckily we were super tired and able to finally sleep, but definitely did not need an alarm clock."

"Nice"

"Good hotel but far from dining etc. Check-in lady (lighter hair color) was nice and friendly. Check out woman (dark hair, Sunday morning) was very unclassy and niggardly for a hotel that is trying to be high end."