6/10
Check in is 4pm. I couldn't use my resort pass for beach. I got there late. I was almost run over by a bike near hotel and husband threatened by her boyfriend when I said why are you riding on side walk? My 2nd key card didn't work. 2nd day my room was not cleaned. I called front desk to hear I have to tell them I want my room cleaned since they are over booked. My room was freezing. We kept raising temp and it didn't help. There is a thin blanket on bed. Thank God I had a sweater with me to keep a little warmer. An alarm in a nearby room went off around 830am and woke us up. On checking out I told day manager my concerns. I was told nothing could be done since I booked with expedia. I had no recourse and I was dismissed. The day before I asked for 1pm check out and I was called next day why didn't I check out at 11am? Atleast the night manager was nice and told us we could check out at a later time for $50 fee. This is the 2nd stay there and the 1st exp was not great either.
lynn
เข้าพัก 2 คืน, กรกฎาคม 2025