Dear Gareth,We're thrilled to hear that you have found our hotel to be clean and friendly. It is our aim to provide a welcoming and comfortable environment for all our guests.Your brief but positive comment is greatly appreciated and we strive to maintain these standards in the future.Kind Regards,Barbara FrigioliniFront of House Manager

Dear Scott,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Paul,Your feedback is of utmost importance to us. We have taken note of your rating, and we understand that, based on your experience, there is room for improvement. At Radisson Blu Grafton, we are committed to delivering the highest levels of service and creating memorable experiences for our guests. It appears from your rating that we did not meet those expectations during your recent stay. We deeply regret any inconvenience you may have experienced and would greatly appreciate the opportunity to make amends. We hope this one-time experience will not deter you from choosing Radisson Blu Grafton Hotel for your future visits to London. We look forward to the opportunity of serving you again, with the aim of providing a superior experience that reflects our commitment to satisfaction and quality.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Gillian, Your recent visit at Radisson Blu Grafton Hotel did not meet your expectations, and for that, I extend my sincerest apologies. We always aim to provide our guests with the best possible service and it seems we fell short during your stay. Your feedback is important to us and we will take it on board as we continually strive to improve our hospitality. We hope to have another opportunity to serve you better in the future.Kind Regards,Barbara FrigioliniFront of House Manager

Dear Alyssa, Thank you for your wonderful review, we really appreciate it. Looking forward to welcoming you back at the Radisson Blu Grafton Hotel. Warm regards, Edgar F Reception Manager

Dear Wafaa,Your rating truly caught our attention. It is delightful to see your positive evaluation of the Radisson Blu Grafton Hotel. Every day, our dedicated team of professionals works tirelessly to ensure each guest has a wonderful experience. Your score its signals to us that we are succeeding in providing an enjoyable stay, which is the core of our hotel's philosophy. However, the pursuit of perfection is a continuous journey. We acknowledge that there may be areas where we can further improve to make your next stay even better. Your feedback plays a crucial role in this process. Once again, thank you for choosing the Radisson Blu Grafton Hotel for your stay in London. We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Catherine,We are delighted to hear you appreciated the aromatic ambiance of our hotel and found our proximity to Warren street tube station to be convenient. Indeed, our location in London’s Fitzrovia is one of our prime features, and it’s always gratifying when guests find this aspect beneficial.Our location not only provides easy access to public transport but also allows our guests to enjoy the many attractions that London has to offer. We are a mere stone's throw away from the West End's vibrant theatre district, which includes renowned establishments like the Dominion Theatre, the Shaftesbury Theatre and Soho Place. Moreover, we are situated within walking distance of Covent Garden, Soho, Oxford Street and key London attractions such as Regent’s Park and the British Museum, all less than a 10-minute walk away.Furthermore, our hotel is well-connected to other parts of London, with Euston, St Pancras, and Tottenham Court Road stations only moments away. This indeed makes us an ideal choice for guests seeking both comfort and convenience.We hope to have the pleasure of welcoming you back on your next visit to London. Warm regards.Nicholas-Supervisor

Dear Nick,Your succinct yet powerful review truly made our day! It is heartening to know that you had a remarkable stay at the Radisson Blu Grafton Hotel, London. Your positive rating is a testament to our commitment to excellence in hospitality. It is our foremost priority to ensure that every guest feels welcomed and enjoys a memorable stay. To receive such a perfect score from you validates our efforts and motivates us to continue striving for the highest standard of service. Please do remember that the Radisson Blu Grafton Hotel is always eager to welcome you back for another delightful experience. We are looking forward to your next visit, hoping to exceed your expectations once again.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Damorie,Your kind words about our dedicated team at Radisson Blu Edwardian Grafton Hotel, London, have genuinely warmed our hearts. We strive to maintain an environment where each guest feels supported and well cared for. Hearing that our staff were able to promptly address your room issue significantly encourages us in our daily efforts.Our team members continually aim to deliver the high standards of service our guests deserve. Your positive experience, thus, directly reflects our consistent endeavours to provide a seamless stay for all our patrons. Rest assured, your commendations will be shared with the team, as it serves as a great motivator.Lastly, we are thrilled that we were able to turn a potential inconvenience into a positive experience for you. We look forward to welcoming you back on your next visit to London, and assure you of our best services at all times.Warm regards,Bryce HayterTeam Leader

Dear Ian,We are delighted to hear that you had a wonderful stay at the Radisson Blu Edwardian Grafton Hotel, London. It pleases us greatly to learn that you found our hotel clean, comfortable, and accessible. Indeed, we continuously strive to offer our guests the highest level of comfort and convenience.You've highlighted our location, which is something we're proud of. Nestled in the heart of London's Fitzrovia, our hotel provides easy access to notable attractions like Covent Garden, Soho, and Oxford Street. We believe that our prime location enhances the overall experience of our guests, making their stay not just comfortable but also enjoyable.Moreover, we're delighted to hear that our modern facilities met your expectations. We have designed our rooms to be spacious and accommodating, catering to a variety of needs, whether it be a solo traveller or a family of four. We agree that these features contribute to an ideal weekend break.Thank you for acknowledging our efforts to provide an exceptional experience. We look forward to welcoming you back for another memorable stay.Warm regards,Tzoulian,Night Receptionist.

Dear Michal,Your feedback regarding your recent stay at our Radisson Blu Edwardian Grafton Hotel is greatly valued, and we sincerely regret that your experience did not meet your usual expectations. It's disheartening to learn about the issues you encountered with your allocated room. Our intentions are to provide a comfortable and spacious space for our guests to relax and unwind. We are sorry to hear that the room you were assigned did not meet this standard. The issue regarding the carpet's condition is also something we take note of. A well-maintained and clean environment is a fundamental part of our hospitality and it appears we fell short in this instance. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. We want your experiences at our hotel to be nothing short of excellent in all aspects. Thank you once again for bringing these issues to our attention. Your insights help us strive for constant improvement in the services we offer to our valued guests like yourself.Warm regards.Nicholas - Supervisor

Dear David,Your comments regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London are most appreciated. We are pleased to hear that you found our property to be nice, as we strive to maintain a high standard of elegance and comfort for all our guests.We regret to learn about the inconvenience you experienced due to the location of your room. Your experience is not indicative of the service we aim to provide, as we always aspire to ensure all our guests have the most peaceful and enjoyable stay possible. Noted your feedback about the room assignment, it will be shared with the team for attention.Remember that our team is always at your disposal to assist with any requests or concerns you may have during your stay. Please do not hesitate to let us know if you have any specific preferences or requests for future stays, such as a quiet room or a specific floor, and we will do our utmost to accommodate them.We hope you will give us another opportunity to welcome you back and provide you with an improved experience at the Radisson Blu Edwardian Grafton Hotel, London. Your satisfaction is our utmost priority.Warm regards.Tzoulian,Night Receptionist.

Dear Mario,Your warm words about your experience at the Radisson Blu Edwardian Grafton Hotel truly brighten our day. It is pleasing to hear that you enjoyed the ambiance and our devoted team. We strive to make every guest's stay a delightful one, and your positive feedback is a testament to our continuous efforts.Regarding your observation about the mattress, we understand that comfort preferences can vary greatly among guests. We are sorry to hear that you found it to be stiffer than your liking. We appreciate your feedback as it helps us recognize areas where we can improve to better meet the expectations of our guests.Again, we appreciate you taking the time to share your experience, and we look forward to welcoming you back on your next visit to London.Warm regards.Nicholas - Supervisor

Dear Wafaa,It's wonderful to see the four-star rating you've bestowed upon our hotel. As a part of the team at Radisson Blu Grafton Hotel, London, it's always heartening to see that our efforts to provide a top-notch experience are being recognized and appreciated. Your rating suggests that you had a largely satisfying stay with us, and that is indeed our aim - to ensure each of our guests enjoys a memorable experience. We take pride in our commitment to providing quality service and hospitality, and it's rewarding to see that reflected in your review. However, we also notice there's a room for improvement to make your experience a perfect one.We look forward to welcoming you again and strive to make your next experience with us perfect.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Fiona,Thank you for taking the time to share your feedback about your stay. We are glad to hear that you enjoyed your stay with us, and we look forward to welcoming you back in the near future.Warm regards,Tzoulian,Night Receptionist,The Radisson Blu Grafton Hotel, London Team.

Dear Shakil,It's wonderful to see the four-star rating you've bestowed upon our hotel. As a part of the team at Radisson Blu Grafton Hotel, London, it's always heartening to see that our efforts to provide a top-notch experience are being recognized and appreciated. Your rating suggests that you had a largely satisfying stay with us, and that is indeed our aim - to ensure each of our guests enjoys a memorable experience. We take pride in our commitment to providing quality service and hospitality, and it's rewarding to see that reflected in your review.However, we also notice there's a room for improvement to make your experience a perfect one. We would be grateful if you could share more details about your stay. Your insights would help us understand where we fell short of meeting your expectations.Looking forward to welcoming you back at the Radisson Blu Grafton Hotel, London, for an even more delightful stay in the future.Warm regards.Tzoulian,Night Receptionist.

Dear Syed, Your kind words have made our day! It's uplifting to hear that you enjoyed your stay at the Radisson Blu Edwardian Grafton Hotel and found our location to be perfect. Being nestled in London’s Fitzrovia allows our guests to explore the vibrant Covent Garden, Soho, and Oxford Street with ease. We're thrilled you were able to take advantage of this.Moreover, your commendation of our staff as the 'best in London' is truly heartwarming. Our team works diligently to ensure all our guests feel welcome and comfortable during their stay. Your feedback serves as a wonderful testament to their dedication and hard work.We look forward to welcoming you back on your next visit to London and promise to continue delivering the high standards of service that you have come to appreciate.Warm regards,Edgar FReception Manager

Dear Des, We are delighted to hear that your experience at the Radisson Blu Edwardian Grafton Hotel was marked as excellent. It is always a pleasure to receive such positive feedback from our esteemed guests.Our team strives to create memorable experiences by offering top-notch services in a warm and welcoming environment. Your kind words reinforce our commitment to these values and encourage us to continue to strive for excellence.We look forward to the opportunity of serving you again in the future, and we hope that your next visit will be as pleasant as the previous one.Warm regards,Edgar FReception Manager

Dear Taneesha,It is indeed delightful to hear such positive words and it's always satisfying to know that our guests have a pleasant experience at Radisson Blu Edwardian Grafton Hotel, London.Our staff is indeed the cornerstone of our hotel's commitment to delivering superior guest experiences. They strive to provide a warm, friendly and accommodating service to all our esteemed guests. Thus, your kind words of appreciation will certainly be conveyed to them.We believe that a hotel is more than just a place to stay. It's about creating memorable experiences and making guests feel special and welcomed. Your feedback indicates that we are moving in the right direction.We hope to have the pleasure of welcoming you back soon, and endeavor to make your future stays even more enjoyable.Warm regards,Tzoulian,Night Receptionist.

Dear Lee,We are truly delighted to read your positive feedback regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London. Your kind words about our friendly and helpful staff are greatly appreciated, as we constantly strive to provide the highest level of service to all our guests.Indeed, our strategic location in Fitzrovia serves as one of our most distinguishing features. Being in close proximity to Covent Garden, Soho, and Oxford Street certainly makes us an ideal choice for those seeking to explore the vibrant culture and attractions the city of London has to offer. We hope that this aspect of your stay enhanced your London experience and made your travel in and around the city more convenient and enjoyable.Once again, thank you for sharing your thoughts. It is through such feedback that we continue to improve and strive for excellence. We sincerely look forward to welcoming you back on your future visits to London.Warm regards, Nicholas - Supervisor

Dear Alexandra,Your positive feedback on your recent stay at the Radisson Blu Edwardian Grafton Hotel is very much appreciated. It is indeed an excellent location in London’s Fitzrovia, with Covent Garden, Soho, and Oxford Street just a short walk away. It's a delight to know you found our location convenient.We are pleased that you enjoyed our professional service and found the bedroom clean. We understand that the bathroom size might not have been as expected, however, we are glad you found it equipped with all the necessary amenities for a comfortable stay. We also acknowledge your comment about the absence of Guinness in our bar, and we hope that our good choice of wine added to your overall experience. We are also proud to offer spacious rooms accommodating up to four guests, ideal for young families or group travel, which adds to the comfort and ease of our guests.Thank you once again for choosing to stay at Radisson Blu Edwardian Grafton Hotel. We look forward to welcoming you back in the future.Warm regards.Guest Relation Team

Dear Laurie,Thank you for staying with us at The Radisson Blu Edwardian Grafton Hotel and for taking the time to leave a review following your stay with us.We are thrilled to see that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team

Dear Lena,It is heartening to read that you found the location of our hotel beneficial for your stay. Radisson Blu Edwardian Grafton Hotel is indeed situated in the vibrant area of London’s Fitzrovia, which offers a plethora of dining options and is within an easy reach to various city attractions. We understand that the bustling nature of the locality might not provide a tranquil ambiance for all our guests. However, being close to the tube and Euston station, it certainly provides great convenience for those seeking to explore the city or for short business trips.Moreover, our location is also ideal for lovers of the theatre. The West End, with its many theatres, including the Dominion Theatre and the Shaftesbury Theatre, is just a short walk away. This allows our guests to take advantage of London's rich cultural scene.Your feedback is invaluable and we will continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Radisson Blu Edwardian Grafton Hotel, perhaps for a different occasion that might allow you to enjoy the full benefits of our strategic location.Warm regards.Nicholas - Supervisor

Dear Alex,Your rating and the wonderful comments you've shared with us regarding your stay at the Radisson Blu Edwardian Grafton Hotel are greatly appreciated. We are thrilled to hear that our cleanliness and the level of service provided by our staff exceeded your expectations. We take immense pride in maintaining high standards of cleanliness and providing each guest with the assistance they require. It's gratifying to know that our efforts have added value to your stay. Our prime location indeed sets us apart. We are situated in an area that enables our guests to reach several key London attractions, including Regent’s Park and the British Museum, within just a 10-minute walk. Besides, our proximity to the West End’s theatres like the Dominion Theatre, the Shaftesbury Theatre and Soho Place makes us an ideal choice for theater enthusiasts.Furthermore, we're pleased that you enjoyed the spaciousness of our rooms. We aim to provide a comfortable and relaxing environment, especially for young families, who require additional space. Thank you once again for your kind words. We are eagerly looking forward to your next visit.Warm regards.Tzoulian,Night Receptionist.

Dear Nigel,It is delightful to read your favourable review about your stay at Radisson Blu Edwardian Grafton Hotel. It is our pride and joy to provide our guests with an unparalleled experience, and it is wonderful to hear that our dedicated staff and convenient location have made a positive impact on your stay.Our location in the heart of Fitzrovia is indeed a strategic advantage. As you've rightly pointed out, our hotel is a stone's throw away from Euston station and the tube, making it very convenient for our guests to travel around the city. Not only is the hotel well-connected to key transport hubs, but it also offers easy access to a variety of London's attractions. The historic Regent's Park and the renowned British Museum are just a leisurely stroll away, and the bustling areas of Covent Garden, Soho and Oxford Street are also within walking distance. We are pleased to know that you found our hotel to be clean and modern. We continuously strive to maintain high standards of cleanliness and to provide contemporary facilities to ensure a comfortable and enjoyable stay for our guests.Once again, it is heartening to hear such positive feedback, and we look forward to the opportunity of welcoming you back on your next visit to London.Warm regards,Nicholas - Supervisor

Dear Eri,Your perfect rating is much appreciated. We are delighted to know that your experience at the Radisson Blu Edwardian Grafton Hotel in London was satisfying.We take pride in our offerings and always strive to provide the most enjoyable experiences for our guests. It's delightful to know that you enjoyed your time with us and we hope that your experience was as wonderful as you anticipated.In case your travels bring you back, we invite you to enjoy a pre-dinner drink or a light meal in our intimate bar. It's a wonderful place to relax and unwind, and we're certain you'd appreciate the ambience.Once again, thank you for your generous feedback. We look forward to welcoming you back, the next time you are in London.Warm regards.Tzoulian,Night Receptionist.

Dear Sean,We are delighted to hear that you appreciated our prime location in the heart of London. Indeed, the Radisson Blu Edwardian Grafton Hotel is nestled in the vibrant district of Fitzrovia. This makes it perfect for guests like yourself who wish to explore the city's renowned attractions nearby.The close proximity to Covent Garden, Soho, and Oxford Street, all within walking distance, certainly adds to the appeal of our location. These areas offer a wealth of shopping, dining, and entertainment options to suit every taste and make your stay with us even more enjoyable.We look forward to welcoming you back for another stay, and for you to take advantage of all the conveniences our location offers. Warm regards,Kajla LReception Manager

Dear Guest,Thank you for choosing the Radisson Blu Edwardian Grafton hotel for your recent stay in London and for taking the time to leave us a review.We are delighted to see that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team

Dear Mehtaab,We're absolutely delighted to see your perfect rating. It's wonderful to know that your experience at the Radisson Blu Edwardian Grafton Hotel, London, met your expectations in such a splendid manner.Your rating is a testament to the high-quality service and attention to detail we strive to provide all our guests. Our hotel is proud to offer a variety of amenities, including our intimate bar, where guests can relax and enjoy a pre-dinner drink or light meal.We look forward to welcoming you back soon for another memorable stay. Your continued patronage is very much appreciated, and we hope to consistently provide you with the same level of service in the future.Warm regards.Tzoulian,Night Receptionist

Dear Jessica,We're delighted to hear that you found your stay at the Radisson Blu Edwardian Grafton Hotel to be fabulous, and that our staff and location met your expectations.Our team consistently strives to create a welcoming and supportive environment for our guests, and your positive feedback truly reinforces these efforts. Our staff members will be thrilled to learn that their service was a highlight of your stay.Our location in Fitzrovia, easily accessible to Covent Garden, Soho, and Oxford Street, is indeed one of the aspects we are very proud of. We are glad that you enjoyed this added convenience during your time with us.We hope to have the opportunity to welcome you back soon, and provide another wonderful experience at the Radisson Blu Edwardian Grafton Hotel. Warm regards.Nicholas - Supervisor

Dear Kerry,What a delight to read your succinct yet impactful review. At Radisson Blu Edwardian Grafton Hotel, we strive for nothing less than excellence, and your perfect score tells us that we are on the right track.Each member of our team puts in a great deal of effort to ensure that our guests have an extraordinary experience. Your feedback is a testament to their dedication, and we couldn't be more thrilled to hear that we met your expectations.One of the core aspects of our philosophy is to create an environment that not only meets but exceeds customer expectations. Your high rating is a clear indication that we are living up to that promise.We are truly grateful for your feedback and are looking forward to having you with us once again when your travels bring you back to London. Warm regards,Tzoulian,Night Receptionist.

Dear Diane,Thank you for taking the time to share your feedback about your stay.We are pleased to see that overall you have enjoyed your stay with us. We hope to have the pleasure of seeing you again soon!Kind RegardsGuest Relation Team

Dear Ian,It is indeed heartening to hear that our hotel's strategic location in central London was beneficial for your stay. With excellent transportation links and proximity to various city sites, we strive to offer our guests ease of access and travel throughout the city.We understand that the size of the room may not have fully met your expectations. Our rooms are designed for functionality, aiming to provide a comfortable and clean space for our guests. This is particularly important for those who are on brief business or pleasure trips and value the location above all else.We appreciate your recognition of the value we offer, given our central London location. Our hotel is indeed less than 10 minutes’ walk from key London attractions including Regent’s Park and the British Museum, making it an ideal choice for those who wish to explore the city on foot. Furthermore, our location in London’s Fitzrovia is convenient for those planning to visit Covent Garden, Soho, Oxford Street or experience a memorable evening at the West End’s many theatres.Thank you for sharing your experience. We hope to have the pleasure of welcoming you back to Radisson Blu Edwardian Grafton Hotel, London in the future.Warm regards,Bryce HayterTeam Leader

Dear Ryan,Your succinct yet powerful feedback is deeply appreciated. Your rating is a testament to the high quality of service we strive to provide at Radisson Blu Grafton Hotel, London.We are delighted to know that you had an outstanding stay with us. It is our belief that every guest deserves a remarkable experience, and we leave no stone unturned to ensure that. Our intimate bar is indeed a great place to unwind. Offering a variety of drinks and light meals, it's an excellent spot for a pre-dinner treat. We hope you had the chance to indulge in this experience during your stay.Once again, thank you for your stellar rating. It motivates us to continue delivering exceptional guest experiences. We look forward to welcoming you back soon.Warm regards,Tzoulian,Night Receptionist.

Dear Christopher,It is an absolute delight to know that you had a perfect stay at the Radisson Blu Grafton Hotel, London. It's always heartening to receive such positive feedback from our valued guests.In fact, your feedback serves as a testament to our commitment to ensuring the highest level of guest satisfaction. Our mission is to create memorable experiences for our guests, and it appears we have succeeded in your instance.Your stay with us would not be complete without indulging in our intimate bar for a pre-dinner drink or light meal. We are confident that it would add an extra layer of enjoyment to your experience.Once again, thank you for your wonderful feedback. We eagerly await your next visit to provide another delightful experience.Warm regards.Tzoulian,Night Receptionist.

Dear Clayton,Your words truly brought a smile to our faces. It's delightful to hear that you found our staff friendly and helpful, particularly Vivian who seems to have left a positive impression on you. We take pride in our team's dedication to providing exceptional service to our valued guests.It's wonderful that you enjoyed your upgraded room and found our room service to be of high quality. Your endorsement of our food, especially the fresh hand-cut chips, is greatly appreciated. We strive to offer a memorable dining experience for our guests, and it feels rewarding when our efforts are acknowledged.We understand that comfort is subjective and we regret to hear that the pillows did not meet your personal preference. Rest assured, we offer a variety of options to cater to different comfort needs and we encourage guests to let us know if there's anything we can do to enhance their stay.Your willingness to return to Radisson Blu Edwardian Grafton Hotel is the highest compliment we could receive. We're thrilled to hear that you found your stay worth every penny and we eagerly look forward to welcoming you back.Warm regards,Bryce HayterTeam Leader

Dear Anne,It's delightful to hear about your positive experience at our Radisson Blu Edwardian Grafton Hotel. We strive to provide our guests with a comfortable stay and friendly service, and it's encouraging to know that our reception staff left such a positive impression.As you noted, we are indeed located in the heart of London's Fitzrovia, a vibrant area boasting a wide array of cafes. Our proximity to the tube station certainly makes it convenient for our guests to explore the city.While you didn't have the opportunity to enjoy our dining or bar facilities, we hope that on your next visit, you will have the time to do so. We believe you will enjoy the experience as much as the rest of your stay. In addition, our hotel is a stone's throw away from key London attractions such as Regent’s Park and the British Museum. We're also just a short walk from the theatres of the West End including the Dominion Theatre, the Shaftesbury Theatre, and Soho Place. Covent Garden, Soho, and Oxford Street are also within walking distance, making our location the ideal base for both leisure and business travelers.Thank you again for your review and we look forward to welcoming you back in the near future.Warm regards,Bryce HayterTeam Leader

Dear Marissa,Your feedback is of utmost importance to us. We have taken note of your rating and we understand that, based on your experience, there is room for improvement.At Radisson Blu Grafton, we are committed to delivering the highest levels of service and creating memorable experiences for our guests. It appears from your rating that we did not meet those expectations during your recent stay.We deeply regret any inconvenience you may have experienced and would greatly appreciate the opportunity to make amends. If you wish, we would be grateful if you could provide more details about your stay. Your insights would be invaluable in helping us identify areas where we can improve.We hope this one-time experience will not deter you from choosing Radisson Blu Edwardian Grafton for your future visits to London. We look forward to the opportunity of serving you again, with the aim of providing a superior experience that reflects our commitment to satisfaction and quality.Warm regards,Tzoulian,Night Receptionist.

Dear Sonia,It's wonderful to read about your positive stay with us. It sounds like our location in London's vibrant Fitzrovia district contributed significantly to your experience. We're indeed fortunate to be nestled within a short stroll from the bustling hubs of Covent Garden, Soho, and Oxford Street, making us a prime choice for guests seeking to explore the best of what London has to offer.Your mention of our proximity to the West End's famed theatres, including the Dominion Theatre, the Shaftesbury Theatre, and Soho Place, is truly appreciated. We're glad that this aspect of our location added to the convenience of your stay. Your feedback is immensely valued and it's heartening to know that you'd choose to stay with us again. We look forward to the opportunity to welcome you back for another memorable stay at Radisson Blu Edwardian Grafton Hotel.Warm regards.Guest Relation Team

Dear Mark,Thank you for providing us with a review about your recent stay with us. We are pleased to see that you valued your experience with us with a perfect score. We hope we will be able to welcome you back soon!Warm wishes,Guest Relation Team

Dear Guest,We appreciate the time and effort you have taken to share your experience with us. Firstly, we sincerely apologize if the room allocated to you did not meet your expectations and if it seemed to deviate from the images showcased. It is important for us that our guests are provided with the highest standards of comfort and quality, and we are sorry to hear about your concerns regarding the size and layout of the room.In terms of cleanliness, our team strives to maintain immaculate conditions, and we are sorry to hear that you found the room to be dusty. Your comfort is our utmost priority and we will take your feedback into account.We understand the inconvenience you felt due to the noise despite the room's location on the 4th floor. As you rightly pointed out, our hotel's central location does make it subject to the lively hustle and bustle of London.We regret to learn that you had difficulty finding information regarding our room service. Usually, a QR code is provided for ease of access to our menu and ordering system, however, we will review the clarity of this service based on your experience.We acknowledge your feedback regarding our lifts' size. We assure you that we strive to offer the best services despite the architectural constraints of our historic building.It seems there may have been an oversight in providing the Gold Member perks. We apologize for any misunderstanding and will ensure this is looked into for future guests.We take pride in our excellent location in London’s Fitzrovia, within walking distance of Covent Garden, Soho and Oxford Street, and we hope that this aspect of your stay was enjoyable.While we understand that you may have reservations about returning, we sincerely hope that you will reconsider and give us another opportunity to serve you better in the future. Warm regardsNicholas - Supervisor

Dear Peter,We are delighted to hear that you enjoyed your stay at the Radisson Blu Edwardian Grafton Hotel, particularly our breakfast and the comfort of our rooms.It's wonderful to know that you found our location to be convenient. Indeed, our hotel is strategically located in London’s Fitzrovia area, which is within walking distance of Covent Garden, Soho and Oxford Street. We are also just moments away from Euston, St Pancras and Tottenham Court Road stations, making it easy for our guests to explore London.In addition, we are also near the West End’s many iconic theatres, such as the Dominion Theatre, the Shaftesbury Theatre and Soho Place. We hope you were able to take advantage of this proximity to enjoy some of the world-class performances on offer.It brings us joy to learn that our breakfast was to your liking. We strive to provide a variety of options, including fresh fruits, granola, yogurt and superfoods, as well as hearty cooked options, French toast, eggs Benedict, and delicious pastries. It's our aim to set our guests up for the day with a nourishing and satisfying breakfast.Your positive feedback is greatly appreciated and we look forward to welcoming you back to the Radisson Blu Edwardian Grafton Hotel in the near future.Warm regardsNicholas - Supervisor

Dear Guest,It brings us great pleasure to learn that you appreciated the aesthetic appeal of our hotel and found our staff to be helpful and friendly. Indeed, it is our team's commitment to service excellence that sets us apart. Your compliments about our breakfast selection are also highly appreciated. We believe that a good day starts with a good breakfast, which is why we offer a wide array of options, from healthy superfoods to delightful pastries and hearty cooked meals, to cater for diverse palates and dietary needs. We're glad to know you enjoyed it.However, we regret to learn about the noise disruption you experienced during your stay. While we are located in a vibrant area with a bustling daytime atmosphere, we understand the need for tranquility during the night for a restful sleep. We appreciate your feedback, as it allows us to continually review and improve our guest experience. We hope that you would give us another opportunity to serve you better in the future, and assure you of our best efforts to make your stay more comfortable and enjoyable. Warm regards.Guest Relation Team

Dear Joanna,It is delightful to hear that you found our hotel to be lovely and conveniently located next to Warren Street tube station. Our location in London’s Fitzrovia is indeed a great advantage, being within walking distance of Covent Garden, Soho and Oxford Street. Additionally, we are a stone's throw away from Euston, St Pancras and Tottenham Court Road stations, which makes our hotel a perfect base for both leisure and business travellers.Your encouraging words about our spacious rooms, equipped to cater all your needs, are much appreciated. We're sorry to hear that our pillows did not meet your personal preference. We strive to ensure our guests have a restful night's sleep and your feedback is valuable in helping us improve.Your compliments about our breakfast are truly appreciated. It is our goal to provide a variety of breakfast options to kick-start your day. From the buffet to the A la carte menu, we aim to satisfy all our guests’ appetites. It's wonderful to know that you enjoyed the eggs benedict!Additionally, we are glad that you found our breakfast offer to be amazing. Our menu includes a selection of fresh fruits, granola, yogurt and superfoods, as well as hearty cooked options, French toast, eggs Benedict, delicious pastries and more.Lastly, being a short walk from the West End’s many theatres, such as the Dominion Theatre, the Shaftesbury Theatre and Soho Place, we are truly in the heart of London's vibrant cultural scene. Thank you once again for your kind words. We look forward to welcoming you back to Radisson Blu Edwardian Grafton Hotel, London.Warm regards.Nicholas - Supervisor

Dear Rosie,It's wonderful to hear that you found our staff to be friendly and helpful during your stay at the Radisson Blu Edwardian Grafton Hotel. Our team always strives to provide the highest standard of customer service to ensure our guests feel well-taken care of.It's great that you appreciated the spaciousness and cleanliness of your room; these are indeed aspects we pay great attention to. We aim to provide a comfortable and relaxing environment for our guests and we're thrilled that we were able to deliver that for you.We understand that the noise levels can be higher due to our central location. While this vibrant location comes with its unique challenges, it also has its benefits, such as easy access to popular landmarks and areas in London like Covent Garden, Soho and Oxford Street.We're glad you found our location convenient and were able to take advantage of its proximity to many of London's attractions. We are situated in the heart of Fitzrovia, which is indeed a bustling and lively area.Once again, thank you for your insightful review. We hope to have the pleasure of welcoming you back in the near future for an even more enjoyable experience.Warm regards.Nicholas - Supervisor

Dear Alex,Thank you for taking the time to provide us with your feedback regarding your recent stay at the Radisson Blu Edwardian Grafton Hotel, London. We appreciate your comments and value every opportunity to improve our services and make sure that we are providing our guests with the best possible experience. At the Radisson Blu Edwardian Grafton, we strive to provide a first-class experience; however, it appears that we may have fallen short of this goal in some areas during your stay with us. We sincerely apologize for any inconveniences you may have experienced due to this. We hope you will consider giving us another chance soon so that we can show you what it is like when everything works as it should at the Radisson Blu Edwardian Grafton Hotel, London. Thank you again for your comments and for giving us the opportunity to serve you.Warm regards,Tzoulian,Night Receptionist.

Dear Fiona,Thank you for taking the time to share your experience with us. We are delighted that you enjoyed staying at the Radisson Blu Edwardian Grafton Hotel, London and appreciate your kind words about our staff, location, amenities and services. We strive to provide exceptional service and a memorable stay for all of our guests and we are so pleased that we exceeded your expectations in this regard. We thank you again for your wonderful feedback – it means the world to us.We look forward to welcoming you back soon!Warm regards,Tzoulian,Night Receptionist.

Dear S,Thank you for taking the time to review the Radisson Blu Edwardian Grafton Hotel, London and for your immensely kind rating. We are delighted to hear that you had a wonderful experience with us and enjoyed our services. We take great pride in offering friendly service, comfortable facilities, and excellent amenities so it is gratifying to know that we met or exceeded your expectations. It would be our pleasure to welcome you back for another stay if your travel plans bring you back in our area. Thank you again for your kind words!Warm regards,Tzoulian,Night Receptionist.

Dear Guest,Your positive feedback is greatly appreciated. It is delightful to hear that you found our location to be excellent, and that you were able to take advantage of its proximity to Warren Street tube station and Euston. Indeed, Radisson Blu Edwardian Grafton Hotel is ideally situated in London’s Fitzrovia, a vibrant district brimming with life and culture.It's reassuring to know that our cleanliness and comfort met your expectations. We take great care to provide a clean and comfortable environment for our guests, and your satisfaction is testament to our efforts.Additionally, our hotel’s location offers easy access to a host of London’s iconic attractions. It's indeed a leisurely stroll to the bustling Covent Garden, Soho and Oxford Street. For theatre lovers, we are just a short walk away from the West End’s many theatres, such as the Dominion Theatre, the Shaftesbury Theatre and Soho Place. We are also well-connected to other transport hubs, being mere moments from St Pancras and Tottenham Court Road stations, which further enhances the convenience to our guests. Your rating of 10 out of 10 is truly inspiring, and we look forward to welcoming you back at Radisson Blu Edwardian Grafton Hotel for another fantastic stay in the heart of London.Warm regards,Tzoulian,Night Receptionist,

Dear Denise,Your encouraging words have warmed our hearts. It is a delight to hear that your stay at the Radisson Blu Edwardian Grafton Hotel, London, was nothing short of perfect. Our dedicated team aims to provide an exceptional experience for our guests, so your comments regarding the friendliness of our staff are truly gratifying. We believe that the combination of a welcoming team and a clean, well-equipped environment plays a significant role in creating a memorable stay. Your experience reflects the high standards we aim for. Your rating of 10 out of 10 is a testament to the dedication and hard work put in by our team. We hope to have the pleasure of welcoming you back in the near future for another superb experience.Warm regards.Tzoulian,Night Receptionist.