Worse hotel i’ve ever stayed at. I got too sick on my stay probably because of the germs inside my unit?? I asked them to deep clean my room; they promised me to do so and ended up ignoring. Wifi stopped working on the third day and I complained about it but their response was simply blaming me for not reporting the issue earlier in the day!!! Also, no one bothered to help me move in and out my too big luggage even though i am a young female and i was by myself??
Wijdan
เข้าพัก 4 คืน, มิถุนายน 2025
6/10 พอใช้
Jackson
เดินทางเป็นกลุ่ม
22 มิ.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Was only staying for two nights I was expecting it to be a little cleaner. Lots of trash from past people staying there under the beds. One of the beds had blood all over the sheets disgusting. Bugs in the sheets as well. It was in a good place for food and transportation. Yet definitely not a lot of effort put in by staff.
The location is very good, near a shopping mall and many transports options available.
The hotel is a typical London house, our room was in the basement though so it was poorly lit, but the place was clean.
Convenient enuogh for a short stay.
Staff extremely friendly, coffee/tea/milk replenished everyday. Clean towels and housekeeping everyday. We stayed four nights, 2 adults and a teenager, room was small but we managed as we used the hotel as a base. Hotel being painted and updated whilst we were there, new fridge and kettle in room. Bedding and towels looked new too.
Had more of a guest house vibe than hotel, but met our needs, and would stay again.
Near shepherds bush, goldhawk, and shepherds bush market tubes.
Leanne
เข้าพัก 4 คืน, เมษายน 2025
6/10 พอใช้
Harald
21 เม.ย. 2025
ชื่นชอบ: พนักงานและบริการ
The accommodation was decent value for money for London. A mediocre rating was given because the attic room had an open roof upon arrival and the carpet in the room was damp from rain. This isn't really necessary for a good guest experience.
Very helpfil with everything we asked for very polite i recommended booking there again very clean the guy called ahmed helped us to much very respectful
2泊と1泊を別々に予約していたが、続けて同じ部屋を3泊手配してくれたのは良かった。
以下は、先の2泊についてのコメント(Noisy and Bad Smell)への追加です。
部屋の真上は事務室だったようで、誰かが歩く度にギシギシ音が鳴って、これもまた煩かった。無料wifiは頻繁に途切れて、1時間に10回ほど再接続を繰り返した。
ケトルがあるのは良かったが、大きすぎて洗面台で水を入れることができなかった。
他にも細々と不満はあるが、これだけでもう十分と思う。