was looking for something close to a central station with two bedrooms and a living/kitchen area to accommodate our family of four. Chilworth fit the bill perfectly and did not disappoint. I looked at the average rating of the property and then the negative reviews to see why people did not enjoy their stay. It seems like the trend was staff, items went missing and noise. My experience was completely different. The people working at the desk (3 different people) went out of their way to be helpful and were very friendly. Anything I asked, they accommodated. I locked electronics and passports in the safe but did not see anything missing and the cleaning folks were in there each day. There was very little noise inside of the flat and since it's just off the main streets, very little street noise as well. Last, the unit was spacious, clean and could use a painting sometime soon. Bedding, showers, etc were all very clean and comfortable. I would recommend to anyone