Thank you for staying with us at the Millennium Hotel Knightsbridge. We appreciate your feedback. Kind regards, Hui Xu General Manager

Dear Sir, Madam, Firstly, I would like to thank you for taking the time to review your recent stay at Millennium Knightsbridge. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize regarding the points you mentioned, the Front Office should have make aware of the fact that we are upgrading our air conditioning system.This level of service is certainly not acceptable and will be addressed with the concerned party. Once again, accept my sincere apology for the inconvenience and I do hope that you will stay with us again in the near future to enjoy the true Millennium experience. Kind regards,

Thank you for staying at the Millennium London Knightsbridge. With our location, we are ideally suited for easy access to the Underground, many branded stores that surround us and of course the most famous store, Harrods I do hope you enjoyed your stay and that you will visit us again. Kind regards Jean-Baptiste Noel General Manager

Dear Maria Luisa,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Thomas,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

Dear Gim Hin,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Mark,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay.We are sorry to hear that we were not able to provide you with an experience that matches with your expectation.We are currently undergoing modernisation work on our lifts, which can prove to be noisy at certain times during the day.These works will enable us to provide our guests with a better experience during their stay, I am however saddened to hear that you were inconvenienced & hope you will visit us again in the future.The team and I remain at your disposalI very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

Dear Melvin,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

Dear Mark,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

Dear Megan,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

Dear Jay,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

Dear Bernadette,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Cantab,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

Dear Azumai,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Ndubuisi,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

Dear Barbara,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Unfortunately, the fire alarm is a health and safety mandatory equipment that is there to protect our guests and our employees. We are sorry that it was an inconvenience for you.I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

Dear Andrew,Thank you for taking the time to feedback your experience following your recent stay with us. Your comments regarding attention to cleaning has been taken up with the Rooms Division Manager.I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

Dear Norrie,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Tristan,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

Dear Pat,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Maureen,Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

Dear Masoomeh,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Victoria,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about lift service and clean service.Once again, thank you for writing your review and please be rest assured your comments have been taken on board.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

Dear Daniel,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about cleaning and our service.Once again, thank you for writing your review Your comments regarding have already been discussed with the relevant department heads and will be both addressed and reviewed accordingly, as we are concerned with the satisfaction of all of our guests.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

Dear Julie,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Arda,Noise!Thank you for taking the time to review your recent stay with us, we are sorry to hear that we were not able to provide you with an experience that matches with your expectation.Should we have the pleasure of you visiting us again, we look forward to welcoming you back and redeeming ourselves.Kind regards,Melinda SzaniszloneReception Manager

Dear Anonymous,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Justin,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.Your comments regarding attention to cleaning has been taken up with the Rooms Division Manager. I can assure you that this does not reflect our usual standards and again I would like to apologise for any inconvenience caused. I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

Dear Natalia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Natalia,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Gerd,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager.

Dear Anthony,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager

Dear EllisThank you for taking the time to score us following your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your feedback.I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Yours sincerely,Cyrielle Liagre Raju Rooms Division Manager

Dear Ajcharaporn Thank you for taking the time to score us following your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your feedback.I was glad to read that you enjoyed your stay and I will do hope that we will be able to welcome you back one day soon!Yours sincerely,Cyrielle Liagre Raju Rooms Division Manager

Dear Marc,Thank you for staying at the Millennium London Knightsbridge. I am pleased to receive your feedback and that whilst with us you found the location of the hotel suited your requirements and importantly comfortable. It is hoped that when next visiting London, you will consider staying with us again. Kind regards,Melinda SzaniszloneReception Manager

Dear valued guest,Thank you for your feedback concerning your recent stay at the Millennium Hotel London Knightsbridge.I am very disappointed to read that your experience did not meet your expectations about two single beds were pushed together and noise from the corridor.It is our hope that you will give us the opportunity to better serve you on your next stay in London.Kind regards,Melinda SzaniszloneReception Manager

Dear Scott,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.Kind regards,Melinda SzaniszloneReception Manager

Dear Gemma,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Andrew,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Nasser,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback. I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear John,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Frances,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Gert,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

Dear Susan,Thank you for taking the time to feedback your experience following your recent stay with us.I am pleased that overall, your stay was an enjoyable one and your comments regarding attention to cleaning has been taken up with the Rooms Division Manager. I can assure you that this does not reflect our usual standards and again I would like to apologise for any inconvenience caused.I very much hope we will have the pleasure of your visiting us again.Kind regards,Melinda SzaniszloneReception Manager

Dear Hiram,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Seema,Thank you for taking the time to review your recent stay at the Millennium Hotel London Knightsbridge, we appreciate your valued feedback.I was glad to read that you thoroughly enjoyed your stay and I do hope we are able to welcome you back again to the hotel sometime in the future.Kind regards,Melinda SzaniszloneReception Manager

Dear Charles,Let me take this opportunity to thank you for staying at the Millennium Hotel London Knightsbridge.The hotel team were delighted to read that you rated the Service of the hotel so highly. It is always very pleasing to receive such positive feedback from our valued guests.Thank you for taking the time to share your comments with us. We know you have many choices when it comes to hotels and we hope you will continue to choose the Millennium Hotel London Knightsbridge for your future visits to London.Kind regards,Melinda SzaniszloneReception Manager