Dear Freddie,Thank you for your positive reviewBest Regards

Dear John,Thank you for your feedback, we take note of your comment and will action immediately

Dear Edward,We are pleased to receive your 5 star review and hope to welcome you again in the near future

Dear Safia,We hope to welcome you back soon and show our continuous improvements in service

Dear Muhammad,Thank you for your 5 star review, we look forward to welcoming you back in the near future

Dear Ronak,Thank you for your 5 star feedback, we hope to welcome you again soonBest Regards

Dear Christopher,We are delighted to receive your positive feedback, so pleased that yourself and your family had a wonderful stay with usBest Regards

Thank you for taking the time to review Atrium

Dear Adrian Wing Kim,Thank you for your positive feedback, apologies about maintenance work and we take on board your feedback about more food optionsBest Regards

Dear Brian,We look forward to welcoming you again soon with more time to relax and enjoy hotel facilitiesBest Regards

Dear Yasuko, Thank you for your positive feedback, 24 hour open shop is 3 minute walk from Hotel, same place as subway, soft drinks, sandwiches are available from barBest Regards

Dear Karen,Thank you for your feedback, this enables us to improve on our service and productBest Regards

Thank you for taking the time to review Atrium, we hope to welcome you back in the near future

Dear Ka,Thank you for staying with us and leaving your feedback about our fantastic team.As part of our commitment to reduce the environmental impact, we have removed plastic water bottles from rooms and have provided unlimited supply of fresh cold water in restaurant. Kind Regards,Atrium Hotel Heathrow

Dear Nigel, Thank you for your review. We hope we get a chance to welcome you back .

Dear Guest, Thank you for your feedback. We look forward to welcome you in future.

Dear Stacy,Thank you for your compliments, we are pleased that you had a wonderful stay with usBest Regards

Dear Annabel, Thank you for your 4-star review Best Regards

Dear Jasmine, We are delighted to receive your all-stars review Best Regards

Dear Lauren, Thank you for taking the time to give your all-stars review Best Regards

Dear Yucel, Thank you for your 5-star review, our airconditioning unit works as an air-con and also as a heater, I assume the settings were on warm rather than cold air, we have a maintenance team on-site 24/7 to assist our guests Best Regards

Dear J, Feedback is the lifeline of our business to learn from our shortcomings and continuously improve, we hope to make a difference and improve on your next visit Best Regards

Dear Mark, Thank you for your positive feedback, Best Regards

Dear Fabio, Thank you very much for your all-stars feedback Best Regards,

Dear Kevin, Thank you for your positive feedback, Best Regards

Dear Guest, We are delighted to know that you continue to enjoy your stay with us at Atrium, we look forward to welcoming you again in the very near future Best Regards

Dear Richard, Thank you for your positive review, we hope to serve you again in the near future Best Regards

Dear David, Thank you ever so much for your all-stars review Best Regards

Dear Michael, We are pleased to know that you enjoyed your stay with us at Atrium, thank you for your positive feedback Best Regards

Dear Jarmo, Feedback from our guests really help us to improve our service and product, we hope to have an opportunity to do wow yourself on your next visit Best Regards

Dear Zainab, We are delighted to receive your all-stars review which I will share with all the team, we look forward to welcoming you back in the very near future Best Regards

Dear David, I would assume you have the wrong hotel, we are a brand new 4-star deluxe hotel all other hotels that you mention are several years old

Dear Guest, Please accept our sincere apologies for the inconvenience, we have security on-site 24/7 to assist our guests with any issues, I can assure you that this would be an isolated issue which has been dealt with in a robust manner Best Regards

Dear Calum, Thank you for your all-stars feedback which I will proudly share with the team, we hope to welcome you back soon Best Regards

Dear Samuel, We are delighted to receive your compliments, I will personally pass on your feedback and appreciation to Meriam Best Regards

Dear Aisha, Thank you for your positive feedback, I will share with all the team at work during your stay Best Regards

Dear Guest, Thank you for your positive feedback, greatly appreciated by Team Atrium

Dear Mark, We are so pleased to receive your positive feedback which I will share with the team, we look forward to welcoming you again in the near future Best Regards

Dear Guest, We are delighted to know that you enjoyed your stay with us and thank you for your positive feedback, we have made several changes to our restaurant service to ensure safety and security of all our guests, we continue to improve based on guest feedback, Best Regards

Thank you for your positive feedback Best Regards

Dear Guest Thank you for your 5-star rating, we hope to receive your esteemed custom again in the near future Best Regards

Dear Tamasine, Thank you for taking the time to give us your positive feedback Best Regards

Dear Jonatan, Thank you for taking the time to give us your feedback, the small car park at the side of the Hotel is owned by the hotel as well, we were in the process of fogging our car park for additional sanitization which is now completed, car park charges are standard and clearly illustrated on all of our websites Best Regards

Dear Krzysztof, I am not sure if you have reviewed the correct hotel, Atrium Heathrow is a brand new hotel, it is not even possible to have dirty walls or paint coming off, all 4-star hotels ask for a pre-authorization at check-in, staff would follow a standard hotel policy, our standard rooms are 21 square meters which are among the largest within Heathrow area and comp set

Dear P, Thank you for your positive feedback Best Regards