The staff at this hotel were very friendly and helpful. They arranged a couple of awkward taxi rides for us that wouldn't have been easy on a taxi app. The bar seemed to be open 24 hours which was useful. Security on the door were always at hand when needed. The only small issue was a couple of dead Cockroaches in the room but you do have to remember that this is Togo and bugs are always going to be not too far away. I would stay here again if visiting Lome.
James
เข้าพัก 3 คืน, มกราคม 2025
6/10 พอใช้
Hassan Deme
9 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The staff very nice and friendly. The food served at the restaurant is okay. The bathrooms need some upgrades and cleaning. I requested a shuttle from the airport in advance but nobody came to pick me up. Internet was not working in my room so I got upgraded to another room where the Internet was working but unstable (I had hard time working remotely from my room). We had power outage multiple times. The hotel does have a generator but whenever the building switched to using the generator, my room remained without power and I had to call the staff each time to fix the issue.
This is a well kept and classy place, quite clean, with spacious and comfortable rooms. The service is decent (but staff do not speak much English and you may need to be patient until they understand you if in English). They are willing to meet requests if at all possible. I’ve stayed there twice and would do it again.
J’ai adoré mon séjour dans cet hôtel l’équipe à l’accueil est très prévenant et professionnel. Toujours au petits soins pour répondre à mes demandes.
La propreté était exemplaire ils sont très pointilleux et c’est agréable.