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"All of the above."

"The room was clean and everyone was courteous and helpful."

"Attendants were very helpful. I showed up late and they new me when I walked in. They had my keys laid out already and check-in was short."

"It was clean and a good price."

"The hotel is about 1 1/3 blocks from the main square with level ground. Shops nearby ranged from elegant fashion and restaurants (a good variety, to a hair salon, electronics and a dollar store. Located across the street from a bank, the hotel seemed quite secure. Breakfast was quite good with plenty of choices. All the staff were exceptional. We were greeted with a very warm welcome and any requests we made were immediately fulfilled. Our suite was clean and well furnished. We would definitely choose this property if we were in Loja again."

"El hotel está muy bien ubicado en una zona muy segura pero lo mejor es el staff que tuvo muchos detalles en mi visita. Muy recomendado..."

"This is a good hotel in the heart of the city. Hot water, clean, and attentive staff."

"Excelente y gente muy amable "

"All the employees including the cook, the receptionist and the manager were very helpful and always kind and assertive. "