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"This place is a must visit in Crete. The rooms are modern, immaculate and designed thoughtfully. The hotel is perched on a hill that provides impressive views of a stunning beach and clear waters of the Mediterranean. Check in was smooth, due to the friendliness of the staff and the restaurant is fantastic. My wife has severe celiac disease and they accommodated her allergies multiple times for breakfast and dinner and she never got sick. I highly recommend this place for any travelers visiting Crete. "

"Great staff, great location. Stay was great for our short time. "

"We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return."

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"

"If there is a word that best describes this property its the filoxenia from the staff. Clean hotel, recently renovated pool and bedrooms. Lovely relaxing beach close by. Also easy access to the town and other nearby beaches if one would like to go as an option. Nice restaurants on the main road followed by a local supermarket, bakeries, petrol station. We will be visiting you all soon Stavroulla and Yiannis"

"We loved our stay at Falasarna Bay! We were sad to leave. Great location & great view!"

"Pool temperature was only complaint. Hotel was fabulous with fantastic staff and food."

"Great spot so close to the ferry. Wonderful breakfast and staff."

"The building itself is nice. I booked a room with a private jaccuzzi on the patio because my wife has muscle issues and we were walking alot. When we checked in the jacuzzi water temp was about 32c. I turned it up to 38c where ours is at home. We went out for an hour or so and looked forward to a warmer jacuzzi. It was 31c. I went to the desk and she came back with me. She made a call to the mgr. He said it was in eco mode and had her fix it. We had dinner and came back later with hopes of a warmer jacuzzi again. It was 30c. Went back to the desk and she called the mgr ,he said give it till the morning. Morning it was 29c. Went back to the desk. The manager was busy but would look at it. Went out for a little while and coming back the lady at the desk said after looking at it the manager said it was broken and they had to order a part which could take a week. I asked for some kind of a partial refund due to that and she called the mgr again. He was coming back in about 2 hours and would talk to me. Met him back at the room and he said it was working fine , and that 30c was normal . I asked about the part he ordered and he said that was just incase but it was not broken. All in all instead of treating my wife to a nice hotel with a private jaccuzzi it was a big let down for her."