"This property is very convenient due to its proximity to Times Square, other than that, the rooms are old and overall not worth the value: the AC doesn’t work, there isn’t an exhaust fan in the bathroom, and the rooms aren’t clean. The rooms do not look like the photos being advertised."
"It was a great stay for my family. The room we had was a little small square footage wise for a double room but it still wasnt terrible we enjoyed our stay."
"Very disappointed with the property. Staff members are very rude and didn't show any interest or considerations at all. Had multiple issues with the room. Called maintenance a couple of times and the GM who offered to change the room at least. Very cool property, but unfortunately the type of people that stay there and the staff make it a bad experience."
"Arrived while multiple huge conferences were going on. The front doors were closed for entry and exit the entire time we were there and the elevators rarely worked due to the amount of people using them. Had to walk up and down the stairs to the 15th floor multiple times. "