Centrally located accommodations with easy transportation options put travelers in the heart of the city while keeping them connected throughout their stay.
Residencial João XXI offers a convenient base near Marquis of Pombal Square and Gulbenkian Museum. Travelers appreciate the practical amenities including in-room WiFi, on-site car rentals, tour assistance, laundry services, and an elevator for hassle-free access to rooms.
Located in Lisbon City Center, a neighbourhood in Lisbon, Residencial João XXI is near the airport and near a metro station. Santa Justa Elevator and Campo Grande are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Visit our Lisbon travel guide
Close to Avenida da Liberdade and Rossio Square, Residencial João XXI provides an airport shuttle, car hire on-site and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
A round-trip airport shuttle (surcharge), access to a nearby health club and tour/ticket information
A lift, laundry services and luggage storage
Multilingual staff and smoke-free property
Room features
All guest rooms at Residencial João XXI feature comforts, such as air conditioning, as well as
More amenities include:
Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
Bathrooms with shower/bath combinations and hairdryers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
More
4 floors
Smoke-free property
Room amenities
Bedroom
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:30 PM; check-in end time: 10:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Cots (infant beds) are available for EUR 5.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 18 per vehicle (one way)
Nearby parking fee: EUR 7 per day
Crib (infant bed) fee: EUR 5.0 per night
Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
Property is also known as
Residencial João XXI Hostel Lisbon
Residencial João XXI Lisbon
Residencial Joao Xxi Hotel Lisbon
Hostel/Backpacker accommodation Residencial João XXI Lisbon
Lisbon Residencial João XXI Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Residencial João XXI
Residencial João XXI Hostel
Residencial João XXI Lisbon
Residencial João XXI Guesthouse
Residencial João XXI Guesthouse Lisbon
Frequently asked questions
Is Residencial João XXI pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Residencial João XXI?
Check-in start time: 4:30 PM; check-in end time: 10:00 PM.
What time is check-out at Residencial João XXI?
Checkout is at 11:00 AM.
Does Residencial João XXI provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 18 per vehicle applies.
Where is Residencial João XXI located?
Located in Lisbon City Center, this guesthouse is within a 15-minute walk of Coracao de Jesus, Avenida da Liberdade and Marquis of Pombal Square. Rossio Square is 1.2 mi (1.9 km) away. Picoas Station is 7 minutes by foot and Anjos Station is 9 minutes.
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Reviews
Residencial João XXI Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Please be careful to rent a room. Linen,toppers and pillows had a lot of stains, towels very tiny and old windows very dirty. The receptionists very nice and polite, helped us to change a room.
The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.
Maria
Stayed 4 nights in May 2024
6/10 Okay
Jiri
22 May 2024
Liked: Staff & service
Disliked: Cleanliness, room comfort
Low price, low quality
Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process.
Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky…
For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk..
There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!
No cleaning, we stayes 3 nights.
Had to ask for toiletpaper.
We couldnt close the bathrooms door. Cause it was no handle on the inside.
The receptionst we had contact with most was fantastic. She helped us when we asked.
I guess the hotel needs better management!
Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.
This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.
hotel use to send check in instructions. but they fail to did it. there is no one at reception. in 11 PM one is left on street with no entrance instructions. Anyone can enter the premises, due to door poor condition and no security management. two words: scary place
The most horrible place anyone can stay. Stained and damaged linen and pillows, electrical connections and dangerous outlets. Exposed electrical wires. The curtain of the bathroom window is much smaller than the window, anyone can see you from the street. They didn't even have proper towels. The ones they gave us smelled bad. The hallways lights don't work properly (sensor enabled).The person who seem to be the manager, should not work in a hotel to be honest. She has no skills to deal with customers and she looks like mad working there. We had to look for another hotel and leave that horrendous place.
We got there at 7:30 pm. There's no proper lighting. The lights are sensor and takes awhile to turn on, very unsafe. The cot/bed broken when you seat in the middle. As we enter the room, it's smell Mold. The air from aircon smells so we did not turn it on, so we could not sleep bec. it was really hot. We left the next morning asap and go to another place. We did not expect this. Very inconvenient.
I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.
There was no communication from the property management at all about how to check-in and receiving the room key. At the premises was no one at all except a few guests who have just arrived at the same time I have and didn't get any information regarding to how to check-in. This premises has no responsibility for up coming to guests, period. Don't you ever think about how to get a refund, they've suckling you dried. Eventually waiting 2 and half hour. I decided to find another hotel instead.
We were in room 408, which had a terrible smell when entering. It took two days to air out and spray air freshener to lessen the stench. After one day, the AC unit started making a very loud noise to the point where couldn’t here normal conversation. It made this noise even when turned off. Had to were earplugs just being there and made sleep difficult. The shower curtain isn’t waterproof and as a result the bathroom floor gets soaked. We asked for the AC to be fixed or a room transfer on day two but the mechanic wasn’t in on the weekend and stated no rooms were available. Finally got a room transfer on day five which was a much better room. We ask for a full or partial refund for the three nights we endured the terrible conditions in room 408.
Brian
Stayed 5 nights in Aug 2024
2/10 Terrible
Alberto
9 Dec 2025
Sporco, in pessime condizioni! Mai più!
Alberto
Stayed 3 nights in Dec 2025
6/10 Okay
Evilasio
2 Dec 2025
Disliked: Cleanliness
Hospedagem fuca numa regiao tranquila com bares e restaurantes e mercados próximos, da pra ir caminhando para o Rossio com 25 min de caminhada .
Desvantagem que nao possui limpeza diária nos quartos, nao ha cafe da manha e nem cozinha para que possa fazer peque as refeições, nao ha locais pra guardar malas .
Porem um local que atendeu as necessidades .
Foi terrível, toalhas com mau cheiro, banheiro sujo, roupas de cama velhas, toda de bolinhas, colchas desbotadas, janela quebrada, cortinas sujas, terrível.