Kind and helpful staff and the property was absolutely beautiful-will definitely stay again for longer!
Sean
เข้าพัก 1 คืน, กรกฎาคม 2025
10/10
Absolutely gorgeous!!! Great staff, quiet hotel, lovely meals. You won’t go wrong if you book your stay here
dominique
เข้าพัก 5 คืน, กรกฎาคม 2025
10/10
Fantastic property!!! The best customer service we have experienced in a very long time. Would stay there again and again!!! Loved it!!
John
เข้าพัก 2 คืน, กรกฎาคม 2025
8/10
We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
Zhanna
เข้าพัก 2 คืน, กรกฎาคม 2025
10/10
Staff was amazing help !!
José de Jesús
เข้าพัก 3 คืน, มิถุนายน 2025
10/10
jorge
เข้าพัก 2 คืน, พฤษภาคม 2025
10/10
This is a palace suited for a prince/princess. Has olden style victorian decor and furnishings. Great staff. They constantly spray scents around the propety so it will smell exquisite. Everything is great except the rooms have no sound isolation so you will hear what other people are doing next door especiallh when they do xxx but thats ok as long as they are not noisy all the time.
simon
เข้าพัก 4 คืน, มิถุนายน 2025
8/10
Sergio
เข้าพัก 5 คืน, มิถุนายน 2025
10/10
Patricia
เข้าพัก 3 คืน, มิถุนายน 2025
8/10
Staff was wonderful.
Marcia
เข้าพัก 1 คืน, มิถุนายน 2025
6/10
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage.
Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet.
The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks.
The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
Adrian
เข้าพัก 4 คืน, พฤษภาคม 2025
10/10
Hotel con todo bien, desde la calidad de habitaciones, ambientes y personal super atento.
Luis
เข้าพัก 2 คืน, พฤษภาคม 2025
10/10
This is property is amazing! Take a step back in time and enjoy your stay! The breakfast is delicious, the pool is and spa are relaxing, and the rooms are spacious.
Eduardo
เข้าพัก 2 คืน, พฤษภาคม 2025
10/10
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
Elvira
เข้าพัก 2 คืน, มีนาคม 2025
10/10
This is a beautiful property with exceptional service
Christine
เข้าพัก 4 คืน, พฤษภาคม 2025
10/10
wonderful location
lovely garden
the spa needs a fresh up
Rita
เข้าพัก 3 คืน, พฤษภาคม 2025
10/10
Beautiful Palace full of history. Perfect for a special getaway.
JULIANA
เข้าพัก 5 คืน, พฤษภาคม 2025
10/10
Absolutely one of the finest hotels I have ever stayed in!
Stanley H
เข้าพัก 7 คืน, เมษายน 2025
10/10
Christopher
เข้าพัก 3 คืน, เมษายน 2025
10/10
Stunning building and property, very elegant and comfortable. Stayed in the new wing which was very spacious, classically decorated and comfortable.
Janel
เข้าพัก 2 คืน, เมษายน 2025
10/10
This is probably the best hotel I've been to. Service was extremely kind and generous. Breakfast was great, the whole hotel was clean
Vitor
เข้าพัก 4 คืน, เมษายน 2025
10/10
Our Pestana Palace vacation was like a fantasy dream of which I never wanted to wake from!
Staff and service was remarkable. Thank you for the memories.
Victoria
เข้าพัก 4 คืน, เมษายน 2025
10/10
Nice
Christopher
เข้าพัก 4 คืน, เมษายน 2025
10/10
A beautiful building with relaxing spaces that oozed quality. Our room was in the modern extension as were most rooms. Nice pool. Excellent breakfast. Friendly and helpful staff.
Timothy
เข้าพัก 4 คืน, เมษายน 2025
10/10
Wonderful experience. Fantastic staff who were extremely helpful. Old world charm with modern amenities. Great time. Will definitely be back.