We had very nice room ! We liked the park and the pool. Breakfasts were really good! I did not like a gym. Machines are old and AC did not work properly during our stay.
This is a palace suited for a prince/princess. Has olden style victorian decor and furnishings. Great staff. They constantly spray scents around the propety so it will smell exquisite. Everything is great except the rooms have no sound isolation so you will hear what other people are doing next door especiallh when they do xxx but thats ok as long as they are not noisy all the time.
While the location is easy to taxi to all major sites and the gardens, pool and setting are good the hotel is very tired. We had a garden suite and our view (seen below) was of weeds and the room itself was incredibly tired, felt dark with the windows blowing open and roof had water damage.
Breakfast was a mass attack with conference attendees and wedding guests so very little service around for coffee or extras beyond the buffet.
The main house was a series of spectacular rooms with aging furniture that while period were showing signs of their age, both in terms of comfort and looks.
The hotel has the potential but alas is like a visit to an overused hotel in need of investment. Maybe 4 star but definitely not 5 and had it been marketed as that we may have given a better rating.
This is property is amazing! Take a step back in time and enjoy your stay! The breakfast is delicious, the pool is and spa are relaxing, and the rooms are spacious.
The hotel is absolutely gorgeous! And the restaurant had incredible food and service. Overall, this place is lacking in nothing. I plan to return again some day.
Our Pestana Palace vacation was like a fantasy dream of which I never wanted to wake from!
Staff and service was remarkable. Thank you for the memories.
A beautiful building with relaxing spaces that oozed quality. Our room was in the modern extension as were most rooms. Nice pool. Excellent breakfast. Friendly and helpful staff.