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Aparthotel

Hermitage Castelo - Casa Chafariz

4.0 star property

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Hermitage Castelo - Casa Chafariz blends Lisbon's historic charm with modern comforts. Guests browse designer shops on-site and enjoy in-room WiFi. Multilingual staff offers expert guidance for exploring the captivating Portuguese capital.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Apartment, 1 Bedroom (Estrela)

Comfort Apartment, 1 Bedroom (Estrela) | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Comfort Apartment, 1 Bedroom (Estrela)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom (Santos)

Deluxe Apartment, 1 Bedroom (Santos) | Living area | LCD TV

Deluxe Apartment, 1 Bedroom (Santos)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms (Chafariz)

Deluxe Apartment, 2 Bedrooms (Chafariz) | Living area | LCD TV

Deluxe Apartment, 2 Bedrooms (Chafariz)

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms (Esperanca)

Deluxe Apartment, 2 Bedrooms (Esperanca) | Living area | LCD TV

Deluxe Apartment, 2 Bedrooms (Esperanca)

  • City view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms (Miradouro)

Deluxe Apartment, 2 Bedrooms (Miradouro) | Living area | LCD TV

Deluxe Apartment, 2 Bedrooms (Miradouro)

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Comfort Apartment, 1 Bedroom (Estrela)

  • Sleeps 2
  • Free Wi-Fi

Deluxe Apartment, 1 Bedroom (Santos)

  • Sleeps 3
  • Free Wi-Fi

Deluxe Apartment, 2 Bedrooms (Chafariz)

  • Sleeps 6
  • Free Wi-Fi

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About the area

Located in Lisbon City Center neighbourhood, Hermitage Castelo - Casa Chafariz is connected to a shopping centre. Notable landmarks in the area include Rossio Square and Lisbon Cathedral, and travellers wishing to experience a bit of culture can try Gulbenkian Museum. Castle of São Jorge and Jerónimos Monastery are two other places to visit that come recommended. Visit our Lisbon travel guide
View more Aparthotels in Lisbon District
Map
Rua da Esperança 4, Estrela, Lisbon, Lisbon, 1200-657

What's nearby

  • São Bento Palace
    São Bento Palace
    5 min walk - 0.5 km
  • Mercado da Ribeira
    Mercado da Ribeira
    10 min walk - 0.9 km
  • Avenida da Liberdade
    Avenida da Liberdade
    16 min walk - 1.4 km
  • Rossio Square
    Rossio Square
    18 min walk - 1.6 km
  • Santa Justa Elevator
    Santa Justa Elevator
    18 min walk - 1.6 km

Getting around

  • R. Poço Negros Stop
    2 min walk
  • Santos Station
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    34 min drive

Restaurants

  • Buna
    2 min walk
  • Frade dos Mares
    1 min walk
  • Fábrica Coffee Roasters
    1 min walk
  • Fauna & Flora
    1 min walk
  • Cultura Lounge Bar
    2 min walk

About this property

Hermitage Castelo - Casa Chafariz

  • Upscale aparthotel near Rossio Square
  • Located close to Castle of São Jorge and Lisbon Cathedral, Hermitage Castelo - Casa Chafariz provides designer shops on-site. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, a lift and multilingual staff
    • Concierge services, a front desk safe and tour/ticket information
  • Room features
  • All guest rooms at Hermitage Castelo - Casa Chafariz feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Highchairs and free infant beds
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Designer toiletries, baths or showers and hairdryers
    • LCD TVs with cable channels
    • Wardrobes/cupboards, kitchens and fridges

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 26 per day)
  • 24-hour return airport shuttle on request for a surcharge

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Griddle
  • Hob
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Refrigerator
  • Spices
  • Toaster

Dining

  • Daily breakfast to-go available 8:00 AM to 8:30 AM for a fee: EUR 19 for adults and EUR 19 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Mobile key entry
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In the city centre
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Designer stores
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 5 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Belle Époque architecture
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 1:00 PM and 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's SALTO KS mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Staff check-in assistance is available 3-8 PM, and may be available on request for late arrivals until midnight (late check-in fee applies).

Access methods

Front desk (limited hours), private entrance, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Airport shuttle fee: EUR 30.00 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 26 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 513372091
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 6525/AL

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hermitage Castelo - Casa Chafariz pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hermitage Castelo - Casa Chafariz?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 1:00 PM to 3:00 PM for a fee.

What time is check-out at Hermitage Castelo - Casa Chafariz?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hermitage Castelo - Casa Chafariz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30.00 per vehicle applies.

Where is Hermitage Castelo - Casa Chafariz located?

Located in Lisbon City Center, this aparthotel is within 2 mi (3 km) of Rossio Square, Lisbon Cathedral and Castle of São Jorge. Gulbenkian Museum and Jerónimos Monastery are also within 6 mi (10 km). R. Poço Negros Stop and Conde Barão Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hermitage Castelo - Casa Chafariz Reviews

10

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 34 out of 36 reviews
Rating 8 - Good. 2 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

Reviews

Verified

10/10 Excellent

Maxim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful apartment in the heart of the city. With abundance of life and away from heavy tourist crowds. Wish we could stay longer. Definitely recommend!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Emely

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff is unbelievably friendly and accommodating, communicated everything clearly to me and ahead of time so I could be prepared on my arrival. The location is perfect for people wanting to be walking distance from local restaurants, plazas, parks etc. no complaints everything was perfect, apartment was clean and had all the amenities listed.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

So happy with my stay

This place was so charming. The area, building, service - everything was excellent! However, be mindful that there are stairs you need to walk up before getting to the elevator. I would definitely come back for my next trip to Lisbon.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great and we had a lovely stay. At first glance it was a bit underwhelming as there is a bit of construction around the building, but the place is super cool and the room was very nice and clean. It was really close to some cool dining spots on Green street and tons of other places to eat in all directions. The farthest walk was about 30 or so minutes to the largest tourist destinations like Pink street, the Old square, etc. The property managers replied super fast by email and we’re super responsive and helpful. Would recommend staying here in Lisbon!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at this property. I would recommend it as a place to stay if you want an apartment or landing pad, but not a hotel. The property/room was very clean and the location was amazing. Everything was walkable for the most part. The only reason I didn’t give it a five is because we were there for three nights (four days) and despite cleaning the room they never emptied our garbage which was overflowing by day three (shopping, eating, drinking, etc) and they never gave us new towels even after four days. I’m all for conserving resources, but we even wipped up an accidently spilled coffee with one towel and they hung it back up to dry, which was a bit strange considering we only got two towels for the entire stay. Other than that, we highly recommend this property.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is very nice and spacious. Has a full kitchen, 2 bedrooms, 2 baths, living and dining rooms. The elevator is a bit small and there’s four flights of very narrow steps to the apartment. The breakfast box was delivered at 8am each morning. It includes a croissant, jelly, bread, fruit, plain yogurt, granola and a juice. It’s the same box every morning (1 per person). I wish it would change to include more pastries, eggs, coffee. There is a coffee machine in the kitchen and the coffee pods are included in the breakfast box. The location of the apartment is good. Short walk to restaurants and shops. Uber is quite cheap in Portugal so that’s a good way to get around.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Excellent room in a good location in Lisbon. Comfortable with kitchen and washer. Close to great restaurants. Would definitely stay here again.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property, very clean and good location.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Fui Lin

Liked: Cleanliness, property conditions & facilities, communication
Great service and clean
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was beautiful. Comfortable, spacious everything you need. The decor tasteful and inviting. Location was great and convenient. Communication was excellent and we were greeted upon our arrival. Would definitely stay here again and will recommend to family and friends. If anything I would suggest face towels as an extra for when taking a shower. It was a great experience, thank you!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sudipta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property. Good location even though it is not in the city center. Great for families. The only downside is that you do have one flight of somewhat steep stairs before getting to the elevator.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property but a lot of building work arohnd
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Studio apartment was clean, spacious, and comfortable with every amenity we needed, especially in the kitchen and bathroom. The area is great - quiet for sleep but walking distance to everything and to lots of public transportation. Digital key worked flawlessly and made check-in very easy.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Room comfort, communication

Best place ever!!!!!!!!

This place was the BEST. I want to keep it a secret however it feels wrong to. It was immaculate and way bigger than the pictures depicted. The area around the building is undergoing construction but do not let that deter you. You are within a 15 min walk to pink street, time out market, and so much more. There are so many tourist and local spot to entertain you and small grocery stores across the street. Parking in the nearby garage is easily to maneuver with luggage. Be sure to have cash for parking each time.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, room comfort, communication
Wonderful stay: extremely stylish & spacious apartment in tremendous location. The apartment was spotless & all communication was easy. The street is vibrant & apartment is within easy walking distance of so many areas, giving a great array of cafes & restaurants. Overall, the apartment is excellent value.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more spacious than we expected based on the ohotos. Theresa was vey welcoming and helpful. Location is good, walking distance to many places witihin 15 mt peremeter.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent studio apartment in Lisbon

The Hermitage Castelo - Casa Chafariz has excellent apartments in a very well located part of Lisbon. It's close to the city center and Bario Alta as well as Time Out Market and many restaurants. The rooms are spacious and include a full kitchen with refrigerator and stove. The staff are friendly, helpful and welcoming.The rooms are clean and have great views.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect city stay with a small baby!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRIGHT & PRIVATE WITH A WONDERFUL LOCATION

A truly wonderful bright apartment right in the centre of town. Checkin and check out were so simple and easy. As a frequent visitor to Lisbon this is easily the best place I've stayed.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near enough to the central areas of Lisbon to walk in either along the front or through the winding streets but far enough out to be away from the crowds. The apartment is housed in a beautiful old building and we stayed in was Santos, 1A, which was lovely, extremely keen and with loads of natural light. It had excellent amenities and Teresa and the cleaning staff could not have been more helpful and friendly. The area has loads of great breakfast places and cafes very nearby and a outside bar close by too. Would highly recommend a stay here for your time in Lisbon.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in a cosy Lisbon apartment! Teresa was so helpful and the space looked and felt brand new
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing excellent best place in lisbon cannot wait to come back
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab spot to learn about Lisbon

For a family, Casa Chavariz is absolutely ideal. Thank you Teresa & team for helping to make our stay in Lisbon memorable. Loved the location. Loved the apartment.
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Beautiful room, very clean. Great kitchen and cooking supplies. Communication and service were wonderful.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Aug 2025