This hotel was an amazing beginning to our vacation. Tiago and all the staff were very welcoming and friendly. Sergio at the bar was very friendly and very professional. Breakfast included was very good. Access to transit and walking around was excellent. Different restaurants within walking distance. Would highly recommend this hotel.
I was dissatisfied with my room as I asked for a quiet room and was given one that had so much noise and they said there was none. I ended up in a third choice of room. Very stressful.
The staff was very helpful. I have a CPAP which uses distilled water. With our current security environment, carrying distilled water onboard flights is not possible, and late arrivals can make acquiring it upon arrival impossible. The staff solved this problem for me. They are wonderfully helpful people, especially Vania and Ana!
Das Hotel ist gerade an einer Metro Station gelegen 👍. Wenn das Fenster auf der Strassenseite gelffnet wird, ist es sehr laut. Das Zimmer hat einen sehr begrenzten Platz was aber für 3 Übernachtungen ok ist. Das Personal war sehr freundlich und das Morgenbuffet bot alles was man wollte!