10/10 Excellent
Nathaniel
22 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nathaniel
Stayed 3 nights in Jan 2026
9Hotel Mercy
4.0 star property
Elegant retreat in central Lisbon where attentive staff welcome travelers just steps from historic landmarks and the iconic Santa Justa Elevator
Choose dates to view prices
Photo gallery for 9Hotel Mercy
9Hotel Mercy in Lisbon near Rossio Square offers panoramic views and upscale comfort. Relax on the sunny terrace, browse the library, or use in-room WiFi. Multilingual staff provide dry cleaning and assistance, making it ideal for exploring the vibrant city.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Air-conditioning
- Business services
- Laundry room
The current price is ฿4,402
฿4,402
฿4,962 total
includes taxes & fees
15 Mar - 16 Mar
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Classic Double Room
Classic Double Room
8.48.4 out of 10
Very good
67 reviews
(67 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Espresso maker
- 23 sq m
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
View all photos for Superior Double Room
Superior Double Room
8.88.8 out of 10
Excellent
37 reviews
(37 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Espresso maker
- City view
- 24 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Executive Double Room
Executive Double Room
9.89.8 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Espresso maker
- City view
- 30 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Club Double Room
Club Double Room
8.28.2 out of 10
Very good
11 reviews
(11 reviews)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Rainfall showerhead
Private bathroom
Espresso maker
- City view
- 24 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Suite (Mercy)
Suite (Mercy)
9.09.0 out of 10
Wonderful
8 reviews
(8 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Rainfall showerhead
- City view
- 47 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the area
Located in Lisbon City Center, a neighbourhood in Lisbon, 9Hotel Mercy is near a metro station and near a boardwalk. Santa Justa Elevator and Castle of São Jorge are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Lisbon Oceanarium and National Museum of Natural History are also worth visiting. Visit our Lisbon travel guide
Rua da Misericordia, 76, Lisbon, 1200-273
What's nearby
Rossio Square3 min walk - 0.3 km
Santa Justa Elevator5 min walk - 0.5 km
Avenida da Liberdade5 min walk - 0.5 km
Commerce Square8 min walk - 0.7 km
Castle of São Jorge10 min walk - 0.9 km
Getting around
- Largo Trindade Coelho Stop1 min walk
- Rossio Station7 min walk
- Lisbon (LIS-Humberto Delgado)32 min drive
Restaurants
- Bairro do Avillez1 min walk
- Cervejaria Trindade2 min walk
- Casa Dos Pescados2 min walk
- Bistro 100 Maneiras1 min walk
- A Gruta de Camões1 min walk
About this property
9Hotel Mercy
Upscale boutique hotel near Rossio Square
Close to Santa Justa Elevator and Commerce Square, 9Hotel Mercy provides a library, dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
You'll also find perks such as:
- Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
- A banquet hall, concierge services and meeting rooms
- A front desk safe, multilingual staff and coffee/tea in reception
- Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at 9Hotel Mercy feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
- Bathrooms with rainfall showers and baths or showers
- 32-inch flat-screen TVs with digital channels
- Daily housekeeping and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking available (EUR 30 per day); reservations required
- 24-hour return airport shuttle on request for a surcharge
Food and drink
- Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7.50 for children
- Coffee and tea in common areas
Things to do
- Library
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- Business centre
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- Grab bar near toilet
- Lift
- Low-height counter and sink
- Raised toilet seat
- Wheelchair accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
More
- 1 building
- 7 floors
- Banquet hall
- Built in 2012
- Designated smoking areas
Room amenities
Bedroom
- Premium bedding
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with digital channels
- IPod dock
Food and drink
- Espresso maker
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning
- Free daily newspapers
- Iron/ironing board on request
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 7 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 200 per accommodation, per stay
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.5 for children
- Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
- Nearby parking fee: EUR 30 per day (164 ft away)
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon
Frequently asked questions
Is 9Hotel Mercy pet-friendly?
Yes, 9Hotel Mercy allows cats and dogs (limit 1 total) with a maximum weight of up to 7 kg per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at 9Hotel Mercy?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on 15 Mar 2026 start from ฿4,402, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at 9Hotel Mercy?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at 9Hotel Mercy?
Checkout is at noon.
Does 9Hotel Mercy provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.
Where is 9Hotel Mercy located?
Located in Lisbon City Center, this boutique hotel is within a 10-minute walk of Fado in Chiado, Rossio Square, and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 15 minutes. Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
9Hotel Mercy Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 578 out of 1004 reviews
10 - Excellent
578
Rating 8 - Good. 308 out of 1004 reviews
8 - Good
308
Rating 6 - Okay. 75 out of 1004 reviews
6 - Okay
75
Rating 4 - Poor. 24 out of 1004 reviews
4 - Poor
24
Rating 2 - Terrible. 19 out of 1004 reviews
2 - Terrible
19
Reviews
8/10 Good
Brianna
11 Jan 2026
Liked: Cleanliness, property conditions & facilities
Clean room, staff
Brianna
Stayed 3 nights in Dec 2025
10/10 Excellent
Mobeen
15 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Loved the place and the staff Juan and all!!!
Mobeen
Stayed 4 nights in Nov 2025
10/10 Excellent
James
2 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay in Old Town or Chiado and loved 9Hotel Mercy. The rooms are modern, clean, while appointed. The breakfast bar is really really good. The staff are the star point, they are so friendly and helpful. Who will definitely stay there again if I have the chance. LA
James
Stayed 6 nights in Dec 2025
10/10 Excellent
Elena
3 Dec 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. It had everything I needed and was excellent for the price. Room was impeccably clean and there was a really nice shower. Bed was comfortable. The only disappointing thing was that the rooftop bar was not open. Solid 4 star hotel option for a great price.
Elena
Stayed 3 nights in Nov 2025
8/10 Good
Mary Ellen
1 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very nice staff who were kind enough to lend us umbrellas for a rainy day of touring. We enjoyed two lovely breakfasts and the rooftop bar service was excellent as well and the rooftop view was very nice.
Mary Ellen
Stayed 3 nights in Sep 2025
10/10 Excellent
Kevin
29 Sep 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in an excellent location and was very quiet for jet-lag sleeping! The staff was courteous and professional.
Kevin
Stayed 3 nights in Sep 2025
8/10 Good
Athena
22 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern room. Great patio connected to the room. Very central location
Athena
Stayed 5 nights in Oct 2025
10/10 Excellent
Simon
25 Sep 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location staff friendly no problems
Simon
Stayed 4 nights in Sep 2025
10/10 Excellent
Gary
31 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room and comfortable bed. Perfect location
Gary
Stayed 3 nights in Jul 2025
10/10 Excellent
Emma
10 Sep 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great. Nice location for a young couple. Nice staff, great breakfast. The room was amazing
Emma
Stayed 6 nights in Jul 2025
6/10 Okay
Silvana
4 Oct 2025
Room was comfortable but smaller and older than images showed. Great location and nice little roof top bar. Excellent location!!! Walking to everything!
Silvana
Stayed 2 nights in Sep 2025
10/10 Excellent
Katelyn
12 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Good location and nice accommodations.
Katelyn
Stayed 3 nights in Jun 2025
10/10 Excellent
Saif
24 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! The room was clean and comfortable, and the staff were super friendly and helpful. Location was convenient too. Would definitely come back
Saif
Stayed 3 nights in Jun 2025
10/10 Excellent
catherine
24 May 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
catherine
Stayed 4 nights in May 2025
10/10 Excellent
Jeffrey
6 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable hotel room centrally located to restaurants and attractions. Would definitely stay again.
Jeffrey
Stayed 3 nights in May 2025
10/10 Excellent
Jamal
6 Jun 2025
Excellent location
Jamal
Stayed 4 nights in Jun 2025
10/10 Excellent
Wasei
19 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly people
Wasei
Stayed 1 night in Jul 2025
10/10 Excellent
Jimmy
15 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great rooms. I was pleasantly surprised.
Jimmy
Stayed 2 nights in Jul 2025
8/10 Good
David
29 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and great reception staff.
David
Stayed 1 night in May 2025
8/10 Good
Art
20 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms and dining area but with dim lighting. Bed was comfortable but was slightly sunken. Probably should rotate the mattress or upgrade to a new one. Very clean. Friendly staff. Small rooftop bar with great views
Art
Stayed 2 nights in Oct 2025
10/10 Excellent
Lisa
27 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel located near waterfront with LOTS of fabulous dining options!
Lisa
Stayed 4 nights in Apr 2025
10/10 Excellent
ALDO
28 Nov 2024
Liked: Staff & service, property conditions & facilities
Great location and rooms
ALDO
Stayed 3 nights in Nov 2024
10/10 Excellent
Krystle
18 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay in safe location close to everything.
Krystle
Stayed 4 nights in Dec 2024
10/10 Excellent
Michael
17 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff, breakfast was very worth it.
Michael
Stayed 8 nights in Feb 2025