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"My family and I had a great stay at Chateau Bleu. I really appreciated how well they communicated with us about our check‑in—it made everything smooth and easy. The hotel looks exactly like what you see in the ads, it’s clean, and the food is genuinely good. But what stood out the most was the staff. Everyone we met was polite, helpful, and always greeted us with a smile or a warm good morning. I’d definitely come back and would happily recommend Chateau Bleu to friends and family. "

"Very courteous staff."

"Our room was clean and spacious, staffs were nice and the breakfast was well worth the money. It would have been a 5, unfortunately the toilet smells of urine although it looks clean."

"The whole second floor didn’t have hot water and we only realized this after settling in and unpacking. The hotel said the only thing they could do was change us to the 3rd floor. It was really inconvenient that late. The room with hot water was dirty and not renovated like the second floor. Aldo there are dangerous wild dogs in the parking lot that growled at the guests. That’s completely unacceptable. "

"Rooms are dirty and have musty smells. Toilet need repair. "

"The bedsheet was stained and the mattress cover looks like it has molds on it. We asked the attendant if they replace the cover and he said no. We were troubled since we have a young one and molds are a big nono. We decide to leave the place that night and we are still waiting for any reply from the hotel. "

"The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. "

"good"

"Overall our stay was very pleasurable. The only issues we had were that the pool was colder than we were hoping for and the mattress was thin. "