Search Hotels Near Lightwoods Park, Birmingham

"Great location , clean room , quick check in .. nice breakfast "

"Angela on reception was charming, friendly and helpful"

"Lovely welcome at check in, spacious, clean room with great view - and this is ideal for events at Symphony Hall, as the hotel has a private entrance to it! "

"Check in was nice and easy and room was ready super early too, which was fab, as we were drenched, so we were able to get cleaned up and dry. Room was lovely, although bathroom design not great. Couldn't close bathroom door whilst on toilet as no room LOL But a lovely stay and as always, breakfast was so tasty and high quality. "

"Perfect location with onsite parking.Rooms and service were lovely "

"As always excellent"

"Such a lovely hotel, staff were so helpful and pleasant, very comfortable nights sleep, room kept warm in spite of freezing temperatures outside, everything spotless. "

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"The booking process was easy & communication up to the date of accommodation was fine. We were given a key code to allow access to the key for the property, & after a full day at the cricket, turned up at the address at 11pm ready to enter our accommodation & go to bed. The keybox opened no problem using the code supplied, however there was no key in the keybox! We couldn’t speak to the property owner as we were only supplied with was a WhatsApp contact. We exchanged numerous messages to advise no key was present and we were unable to access the property. They tried & failed to contact the housekeeper to find out what had happened. My wife, 2 sons and myself were standing outside the property in the dark & cold. As they couldn't contact the housekeeper they would cancel the booking, which was unsatisfactory as we were cold, tired & over 2 hours from home. Neither my wife or me had been drinking, so we drove the 2 hours 10 mins back home whilst very fatigued after a long day. The next day we contacted Travelnest to request a full refund & compensation for the massive inconvenience suffered. Travelnest agreed to a full refund but refused any compensation, & advised it would take 7-10 days for the refund to arrive. The refund didn't arrive so I chased them & they said it would come via Expedia. No contact details were supplied by Travelnest for Expedia, so I asked them to supply this. They gave a no. & Shagufa at Hotels.com who was very helpful & issued the refund very quickly."