โรงแรมใกล้สวนฤดูร้อน, เบอร์มิงแฮม

"Absolutely top tier service and staff were so personable and friendly "

"From the moment we walked into the Grand Hotel yesterday to the moment we left, everything was absolutely first class. The service was spot on, the staff were welcoming and attentive, and the whole experience felt really special. We were offered the option to upgrade to a junior suite, which we took—and wow, it was out of this world. The room was stunning and made the stay even more memorable. Honestly couldn’t fault a single thing. We’ll definitely be booking again and I’d highly recommend it...

"It was fine "

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "

"Good choice"

"I don’t think they can claim that a couple of pots of yogurt and a few bits of fruit counts as breakfast. No drinks available at all. The photo of pastries on the listing is highly misleading and should be removed. If they can’t provide breakfast they should sell as a room only option."

"Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel."

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "

"Great hotel /staff and location "

"Well positioned restaurants and shopping"

"Always stay here Good for value Clean Kind staff"

"Great stay, will definitely be back. "

"Staff totally incompetent and room downgraded without any communication. "

"Great location, very friendly staff, room was big and the beds super comfy."

"I was initially quite happy with my room - it was clean, the amenities were new, and it felt like great value for money. The staff were friendly and helpful as well. Unfortunately, the stay turned out to be very uncomfortable. The bed was rock solid, as were the pillows, making it nearly impossible to sleep. Even with the fan turned off, there was constant noise throughout the night, and the thin walls meant I could hear everything from the neighboring rooms. While I appreciate the cleanliness...

"Go to hotel for birmingham"

"Yes, shops nearby and restaurants. Clean room."

"นอน 2 คืน ไม่มีการทำความสะอาดห้องให้ มีแต่เปลี่ยนขยะ แขวนป่ายเปลี่ยนขยะไว้ แม่บ้านก็ไม่สนใจ ต้องแจ้ง reception ซึ่งน่ารักมากไปเปลี่ยนให้เองพร้อมเปลี่ยนผ้าเช็ดตัวให้ มีที่จอดรถของ รร ราคาเหมาะสม ติดกับ รร วะดวกดี"