Dear Shaylyn, We apologize that we were unable to meet your expectations. We will continue to work hard to provide the best value and service to our guests. Sincerely,
The place at first looks like a set from Breaking Bad, but the staff were extremely friendly, the rooms were spotless, the property was well-maintained, and the place was surprisingly quiet despite being close to full most nights. Close to lots of restaurants.
Philip
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 2 พ.ค. 2024
Dear Philip,We're glad to hear that you found our staff extremely friendly, the rooms spotless, and the property well-maintained. Your feedback noted, and we're happy to hear that despite this, your overall experience was positive. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! Sincerely,
Dear Chad, We are glad to hear that you found our accommodation suitable for your needs. Providing a comfortable and basic stay is what we aim for, and we appreciate your feedback. If there is anything specific you feel we could improve upon, please don't hesitate to let us know. We value your input and hope to welcome you back in the future for another satisfactory stay. Sincerely,
2/10 แย่มาก
Tania
22 เม.ย. 2024
Tania
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 14 พ.ค. 2024
Dear Tania,We sincerely apologize for any inconvenience caused by our recent decision to decline the service. Our decision was guided by our management policy, and we regret any disappointment this may have caused. We have processed a full refund for the payment you made. We value your understanding and hope to have the opportunity to serve you in the future under different circumstances. Sincerely,
Dear Dianna,Your perfect rating has truly made our day! We are absolutely delighted that you had such a fantastic experience with us. Your happiness is our ultimate goal, and we are thrilled to have hit the mark. We can't wait to have you back for more joyful moments and exceptional stays with us! Sincerely,
Small rooms but clean and well kept.. Lots of dining options nearby. Very decent value.
Terry
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 23 เม.ย. 2024
Dear Terry,Thank you, for your 4 out of 5 rating! We're glad you had a positive experience overall. If there is anything we can do to make your next stay even better and earn that extra star, please feel free to share your feedback with us. We appreciate your support and look forward to welcoming you back soon! Sincerely,
10/10 ดีเลิศ
HUGUES SONNA
21 เม.ย. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Front desk, really nice
HUGUES SONNA
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 23 เม.ย. 2024
Dear Sonna,Thank you for your perfect rating! We are thrilled to hear that you had such a fantastic experience with us. If there is anything else we can do to make your next stay even better, please let us know. We can't wait to welcome you back! Sincerely,
8/10 ดี
Dan
21 เม.ย. 2024
It's an econo lodge. It was exactly what I expected
Dan
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 23 เม.ย. 2024
Dear Dan,Thank you, for your 4 out of 5 rating! We're glad you had a positive experience overall. If there is anything we can do to make your next stay even better and earn that extra star, please feel free to share your feedback with us. We appreciate your support and look forward to welcoming you back soon! Sincerely,
Dear Natasha,Thank you for your wonderful rating! It brings us so much joy to hear that you had a perfect experience with us. Your satisfaction is our top priority, and we are thrilled that we could exceed your expectations. We can't wait to have the pleasure of welcoming you back for another fantastic stay! Sincerely,
Great location. The staff were very friendly and helpful.
Duane
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 16 เม.ย. 2024
Dear Duane,Thank you for your perfect rating! We are thrilled to hear that you had such a fantastic experience with us. If there is anything else we can do to make your next stay even better, please let us know. We can't wait to welcome you back! Sincerely,
8/10 ดี
Nathan
14 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Nathan
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 16 เม.ย. 2024
Dear Nathan,Thank you, for your 4 out of 5 rating! We're glad you had a positive experience overall. If there is anything we can do to make your next stay even better and earn that extra star, please feel free to share your feedback with us. We appreciate your support and look forward to welcoming you back soon! Sincerely,
6/10 พอใช้
Kassidy
เดินทางเพื่อธุรกิจ
8 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Property was clean, outdated which isn’t bad breakfast options were slim. Coffee wasn’t great but staff was nice. Fine for what it is
Kassidy
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก N.Dimaporo วันที่ 9 เม.ย. 2024
Dear Kassidy,Thank you for your feedback. We're glad to hear that you found our property clean and that our staff was nice. Our breakfast offerings are based on our brand standards. We understand that preferences may vary, and we will certainly take your comments into consideration as we strive to continually improve our offerings. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Sincerely,
Dear Peter,Thank you for sharing your feedback. We are sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we are committed to improving. If there are any specific areas where we can make enhancements, please do not hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future. Sincerely,
convenient motel beside the highway. very clean, easy to access. Breakfast is also provided. You can also try the Asian BBQ buffet restaurant beside this hotel.
Boren
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก N.Dimaporo วันที่ 6 เม.ย. 2024
Dear Boren,Thank you for your positive review! We're thrilled to hear that you found our hotel convenient, clean, and easy to access. It's great to know that you enjoyed our breakfast offerings as well. We are delighted that you had a satisfying stay with us. We hope to welcome you back soon for another enjoyable visit! Sincerely
Dear Linda, Thank you for choosing Econolodge Inn & Suites in Lethbridge. We are pleased to hear that you had a great stay with us and we hope to see you again soon.Sincerely,
10/10 ดีเลิศ
Darcia
31 มี.ค. 2024
Short but nice stay
Darcia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 2 เม.ย. 2024
Dear Darcia, Thank you for providing feedback on your recent stay. We are pleased that you had a nice stay with us and hopefully next time it can be a bit longer. Sincerely,
Dear John, Thank you for the feedback on your recent stay with us. We are pleased you had a good stay and let us know if we can assist you on your next stay with getting around. Sincerely,
2/10 แย่มาก
Olivia
เดินทางกับสัตว์เลี้ยง
17 มี.ค. 2024
They refused us to stay, because they didn’t have pet friendly room. I asked for refund and they said yes, but you guys from Expedia didn’t do nothing, the worst experience with Expedia, so sad I’m a senior and you treated me un respectful.
Olivia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 18 มี.ค. 2024
Dear Olivia, I'm sorry to hear that we did not have a pet friendly room available for you and to avoid this issue next time, please make sure you reserve a pet-friendly room or call us to confirm. We apologize for the inconvenience and I hope you have been able to sort this out with Expedia. Please let us know if you need further assistance. Sincerely,
Friendly staff. Clean room. Convenient location. Only negative was old tv with a remote that did not have closed captioning capability. For hard of hearing people this was frustrating.
Garry
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก N.Dimaporo วันที่ 20 มี.ค. 2024
Hi Garry,Clean, friendly staff, great value, and convenient location – sounds like we hit the mark! We're thrilled you had a positive experience with us. Can't wait to welcome you back for more!
6/10 พอใช้
Alfred
15 มี.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Alfred
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 18 มี.ค. 2024
Dear Alfred, Thank you for providing us with your feedback. We hope you had a good stay and we hope to see you again on your travels. Sincerely,
Had a decent stay. Small room, but cheap price. Good value for money. Staff was nice. Just be advised you need a credit card to deposit in case of damages - will not accept debit or cash deposit
Darren
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก N.Dimaporo วันที่ 20 มี.ค. 2024
Hi Darren,Glad to hear you had a decent stay! We aim to offer good value for money, and we're pleased you found our staff nice. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely,
8/10 ดี
Garrett
เดินทางเพื่อธุรกิจ
13 มี.ค. 2024
This property needs repairs. There are entrance doors with day light coming in around the edges
Garrett
เข้าพัก 5 คืน, มีนาคม 2024
การตอบกลับจาก N.Dimaporo วันที่ 20 มี.ค. 2024
Hi Garrett,We're sorry to hear about the issues you encountered with our property. Your feedback is important to us, and we'll address these repair needs promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to improve your experience in the future.Sincerely,
Dear Bryan,Thank you for the feedback on your stay. Our AC's are not active during the winter months which is why you had an issue. We will have them in operation when the temperature is consistently above freezing. Sincerely,
Dear Carol, Thank you for providing the positive feedback. Our team will be happy to hear this. We are pleased you had an excellent stay and we hope to see you again soon. Sincerely,
I was in town for work, this was a great stay with a convenient location walking distance to restraunt' s and convenience store
Alfred
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Management วันที่ 11 มี.ค. 2024
Dear Alfred, Thank you for providing us with your feedback. We are very happy to hear that you had a great stay with us and found our location convenient for your needs. We hope to see you again soon. Sincerely,
Nice hotel very clean and nice continal breakfast rooms were nice clean and lethbridge is a jice break from everything
Penny
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 6 มี.ค. 2024
Dear Penny, Thank you for providing feedback on your recent stay with us. We are pleased that you had great stay with us and enjoyed our breakfast and rooms. We look forward to welcoming you again soon. Sincerely,
8/10 ดี
Tammy
4 มี.ค. 2024
Tammy
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 2 เม.ย. 2024
Dear Tammy, Thank you for providing us with feedback on your stay. We are pleased that you had a good stay with us and we look forward to seeing you again soon. Sincerely,
Dear Gerd, Thank you for staying at EconoLodge Inn & Suites Lethbridge. We appreciate your feedback and we are happy that you had an excellent stay with us. We hope to see you again soon. Sincerely,
8/10 ดี
Cody
เดินทางกับครอบครัว
2 มี.ค. 2024
Good
Cody
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 6 มี.ค. 2024
Dear Cody, Thank you for staying at EconoLodge Inn & Suites. We are pleased to hear that you had a good stay with us and we hope to see you again soon. Sincerely,
2/10 แย่มาก
Laurence
2 มี.ค. 2024
Laurence
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Management วันที่ 2 เม.ย. 2024
Dear Laurence, We are sorry to hear that we were not able to meet your expectations. We hope we can serve you better in the future. Sincerely,
Dear Alana, Thank you for providing feedback on your recent stay with us. We are pleased that you had a great stay with us and we hope to see you again soon. Sincerely,
Leny at the front desk was extra kind and considerate.
Thank you. Kevin and Sandra
K
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Jaime วันที่ 22 ก.พ. 2024
Dear Kevin and Sandra,Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites. We sincerely appreciate and value your feedback as one of our guests. Your compliments will be shared with Lenny and the rest of our team and will serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!
I was disappointed they would not take my debit-credit card for an incidental deposit. Never had an issue at any other hotel or motel. Had to call to use someone else's card. Homeless population was knocking on our door in the middle of the night. Place was clean and comfortable other wise. Staff was nice as well.
Jodee
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Management วันที่ 6 มี.ค. 2024
Dear Jodee, Thank you for taking the time to provide us with your feedback. We are happy to hear that your room was clean and comfortable. We apologize for the inconvenience with your card, our system requires a credit card for incidentals. We will continue to carefully monitor the site 24 hours. Thank you and I hope you will stay with us again. Sincerely,
8/10 ดี
David M.
15 ก.พ. 2024
David M.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Management วันที่ 2 เม.ย. 2024
Dear David, Thank you for staying with us. We appreciate your feedback and we are happy to hear that you had a good stay with us. We hope to see you again soon. Sincerely,
Dear Alisha, Thank you for providing us with your valuable feedback. We are pleased that you had a good stay with us. We have asked our team to distribute more ice melt when needed. We hope to see you again on your next visit. Sincerely,
Dear Robert, Thank you for providing feedback on your recent stay with us. We are happy to hear that you had a good stay with us and that we were able to provide good value to you. We hope you will visit us again soon. Sincerely,
Dear Laurence, Thank you for providing us with feedback on your recent stay at Econolodge Inn & Suites Lethbridge. We are pleased to hear that you had an excellent stay with us and we look forward to seeing you again soon. Sincerely,
Dear Steve, Thank you for providing feedback on your recent stay with us. Our team extends our apologies that we were not able to meet your expectations during your stay. We will continue to work hard to provide great service and great value to our guests. Sincerely,
2/10 แย่มาก
Jeremy
24 พ.ย. 2023
Jeremy
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Management วันที่ 9 ก.พ. 2024
Dear Jeremy, We are sorry to hear that we did not meet your expectations during your stay with us. Rest assured, we use your feedback to help us improve our service to guests. Sincerely,
2nd time staying there. Very adequate for our needs. Good location. Parking is a bit tight. Heating pipes make noise when the thermostat turns off. Might need to bleed air frim the system. Price was right. Will be back again.
Friendly staff and clean comfortable room. Good value for the price.
Cinette
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Management วันที่ 13 ต.ค. 2023
Dear Cinette, Thank you for providing feedback on your recent stay at Econolodge Inn & Suites Lethbridge. We are pleased to hear that you had a comfortable stay and that we provided good value for you. We look forward to welcoming you back soon. Sincerely,
8/10 ดี
Rhiannon
28 ก.ย. 2023
Rhiannon
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Management วันที่ 13 ต.ค. 2023
Dear Rhiannon, Thank you for staying with us and providing feedback. We are pleased that you had a good stay with us and we hope to see you again on your next trip. Sincerely,
Just driving thru- decent rate helpful 24 hour staff too
stacy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Management วันที่ 28 ก.ย. 2023
Dear Stacy, Thank you for choosing Econolodge Inn & Suites Lethbridge on your way through our city. We are pleased that you had a great stay with us and we hope you will stay with us again on your travels. Sincerely,
Dear John, Thank you for providing feedback on your recent stay with us. We are happy that you had a good stay and we hope to see you again soon. Sincerely,
8/10 ดี
Steve
16 ก.ย. 2023
The room was clean and the staff were polite. The kitchen and snack area was well stocked with food.
Steve
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Management วันที่ 20 ก.ย. 2023
Dear Steve, Thank you for the positive feedback about your recent stay at Econolodge Inn & Suites Lethbridge. We are happy to hear that you had a great experience with our staff, cleanliness and breakfast. We hope you will visit us again on your next trip. Sincerely,
Dear Chris, Thank you for providing feedback on your recent stay. We are pleased to hear that you had a good stay with us and we hope to welcome you back again soon. Sincerely,
Dear Roger, Thank you for providing feedback on your recent stay with us as it helps us to serve our guests better and improve our offering. Sincerely,
6/10 พอใช้
Bob
เดินทางกับครอบครัวและเด็กเล็ก
3 ก.ย. 2023
No pillow with cot
Bob
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Management วันที่ 5 ก.ย. 2023
Dear Bob, Thank you for providing us with feedback on your recent stay. I will remind the team to make sure the pillow is provided with the cot. Please do not hesitate to ask our team for anything else you require during your stay. We hope you will visit us again soon. Sincerely,
2/10 แย่มาก
Rakesh
เดินทางกับครอบครัว
3 ก.ย. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Check in experience was not good,. It was disrespectful. Check in staff was not well trained. Room phone & coffee maker were not working. I requested check in staff to fix it but no one came to fix it. Check-out staff was professional. Check-in staff needs to give proper training. I do not want to write the name of check-in staff here. Requesting hotel management to take action and give proper training to staff.
Rakesh
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Management วันที่ 5 ก.ย. 2023
Dear Rakesh, Thank you for your feedback and we are sorry to hear that you had some issues during your stay. Please rest assured that I reviewed your comments after your check-in and tried to reach out to you. We are training some new staff and they are working hard to follow hotel policies and provide great service. We will also ensure that the room items are working. Thank you again for your feedback. Sincerely,