โรงแรมและที่พักในลีโอเนีย

"Everything was perfect, besides information on how to utilize the credit. We also got the runaround with some restaurants being open some restaurants being closed and come to find out the restaurants were open where we were able to use the credits, but we were given wrong information. The nightclub we were told that we were able to use the credit we wasn’t and I’m still pending for that transaction to be refund. for the café, we were also told that we were able to use the credit but because...

"I have OCD..my husband and I and ours kids travel alot and I bring my own sheets, blankets and cleaner because I normally have to clean before anyone sits or get comfortable, because I just don't trust weather things were cleaned to my standards. BUT The Hard Rock Hotel was VERY CLEAN and WELL MAINTAIN, LOVE the Decor and bathrooms was very CLEAN and maintained. The hotel it self was close to everything we wanted to do. My Husband accidentally hit the alexa and press a rating of "1" 5 minutes...

"The rooms were cleaned. The location perfect- walking distance to Penn Station, Broadway, and mid town. The staff is very helpful. They will keep your bags before/after checking in/out Finally, the price was right!"

"It’s was freezing lol but over all was good experience. Would recommend to stay !"

"Good"

"breakfast was good and lots of choices. My room was not ready and downgraded to smaller room(no cost saving)to queen or would have to wait till 4 pm hour past check in time. "we are running behind"-so not a good start--then shower was clogged and overflowed, and it took a long time and multiple calls to fix. But it was fixed--just a very long day. Over all it is fine-tiny room but clean. Bar was not staffed fully--but I was at the bar so it was fine, others were not happy on the floor. ...

"Great stay"

"2nd time staying here and it was all good. Close to Times Square and subway stations and that’s what we were looking for and free breakfast."

"The rooms are small but everything was nice and clean"

"check in took around 40mins, the rooms are tiny! bar shut early"

"This is our second stay here in the last year. First stay was much better. Hotel is in great location for theatre and restaurants (though as all midtown locations area is filthy). Hotel mostly well kept. Elevators were efficient. Room is very small as to be expected. Main reason for the just ok review is that the room had an AWFUL smell that hit us every time we walked in and lingered the whole time. Not sure if it’s a previous tenant or some cleaning material but it was unbearable. Also, TV was...

"I prepaid the room thru Expedia, when I checked in the front office staff (male) charged the amount again on my credit card, I immediately brought it to their attention 1 week ago & they told me within 2 days it would be removed & they used excuses that it was a hold & the bank would refund. I gave them a chance to correct this mistake & they completely ignored me a week later. Not just this but their breakfast is expensive & it’s microwaved, if that’s the case then please offer it for free, not...

"Great hotel and even better customer service! The rooms are small but well maintained and clean. The cute bakery next door was perfect. The only critique is the noise level. At times, you can hear your neighbors. Otherwise, looking forward to returning again."

"I enjoyed my stay!! The convenience to France central station is top notch. Special shout out to Alex Berlin!! He was very helpful and pleasant to talk to. I also want to thank all of the other staff members that I encountered from the front desk to the bar to housekeeping!! I appreciate your hospitality and will return on my next trip back home!!"

"First time staying here and first time staying in the Upper West Side. Definitely will be returning. Upon checking in, we were greeted by Debra. She made us feel welcome and was very friendly. We showed up 3 hours prior to our check-in time and she was very accommodating."

"Such a lively and fun hotel that also feels relaxed. Great food and drinks at the restaurant/bar. Comfortable room, with water and coffee provided. Stayed 3 times in thr last 2 years and I would return again!"