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"Very friendly staff even when arriving late. Accomodating re dog"

"Beautiful location, suite, and food. Lovely pleasant host and excellent value. Will definitely stay again. "

"Perfect experience. Staff were exceptional "

"Excellent little stopover on business travel, quiet location, well equipped. Appreciated the fresh milk for a proper tea in the morning, thanks. "

"Clean room. Professional staff. Close to Racecourse."

"Served our purpose very well. Only slight negative was the very small patio "

"The property was new, beautiful and cleverly designed with lovely loung and kitchen bespoke for the three rooms the area is lovely as are the pub/ restaurants"

"Friendly staff, clean room"

"A superb night away from home in a beautiful area. The Pheasant is immaculately maintained. The rooms are stylish and scrupulously clean. The restaurants, again, are beautifully decorated and the food is perfect. Staff are all friendly, polite and generally lovely. I can’t recommend this place too highly."

"Room was a good size and clean with everything working. Staff were friendly and helpful"

"Paula on reception delightful. Food choices were great for us in the snug. Quite an experience arriving here thru lots of gates and a long windy path. "

"Clean, comfortable room, delicious food."

"Excellent staff, very friendly and helpful"

"Beautiful place, ideally located. We had a wonderful short stay in Ellesmere."

"We only stayed overnight "

"Nice and clean room, friendly staff, clean areas, good food at the restaurant. I recomand it 👌 and definitely will be back Thanks "

"We visit every Christmas and the condition of the hotel gets better and better each visit. So good to see a property being invested in and maintained. The rooms, staff, food and bar are really excellent. Only very minor gripe - some smoked salmon at breakfast would be nice."

"Friendly staff, nothing was too much trouble. Loved the little drop of sherry when booking and and the breakfast was amazing"

"Our expectations were by far exceeded with this lovely hotel. All the staff that we came across was helpful, friendly and so efficient. We spent the afternoon on Saturday in the Nelson and enjoyed a delicious lunch. The receptionist was welcoming and warm and very helpful with queries and organising a little suprise in our room. The room was clean, well equipped and very nicely presented. The bed was bit on the hard side but this is probably down to personal preference more than anything else....