This is a hotel that we did not consider to be a 3 star hotel, although it is written so. The reception person did not speak any English, and the room had funny smell. I do not recommend anyone to stay here.
Personale gentile e attento nel voler soddisfare appieno il cliente. Molto bella la vista sul lago di Lugano, zona da cui partono diverse passeggiate. Gli animali da compagnia sono i benvenuti.
The hotel itself looks in need of renovation. Because of the high temperatures, we had chosen a hotel with air conditioning, but it turned out that the air conditioning has not worked for years. As compensation, we were able to negotiate two all-you-can-eat in the associated Izuumi restaurant, which is much better in shape than the hotel.
The front desk staff was very friendly. The Chinese manager, on the other hand, avoided communicating directly with us.
เข้าพัก 2 คืน, กรกฎาคม 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Neda
18 ก.ค. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Eine wunderschöne Aussicht.
Nette Personal.
Man fühlt sich dort bequem
Non capisco le recensioni negative. Accoglienza ottima anche fuori orario check-in. Cordiali, disponibili, gentili.
La struttura è chiaramente vecchia ma pulita. Lenzuola e asciugamani puliti. E per chi sarà fortunato come noi ... vista spettacolare sul lago! Unica nota negativa è il ristorante sotto l'albergo, quindi rumore e odori di cucina. A noi però non ha dato nessun fastidio, nulla di diverso da un albergo in riviera.