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"Safe and very quiet."

"Muy buen lugar y buena ubicación"

"Bonito pero no proporcional costo de habitación para lo que te daba. Definitivamente el precio es muy alto para la habitación y servicios"

"We stayed for 1 night. The room was clean and the air conditioner worked well. It's a little noisy until after 10:30pm because of the restaurant downstairs. It's located near the river so it was nice to walk along the promenade. There is parking nearby for a fee. Breakfast was ok, nothing special."

"Hay muy poca iluminación tanto en la habitación como en el baño. Se escuchan los ruidos de las habitaciones contiguas. Lo demás bien."

"Very nice hotel, clean, quiet, beautiful and relaxing. Friendly and helpful staff. Great restaurant. Going there again, certainly."

"Great hotel right on the river - the perfect location. Easy walking to Casco Viejo and Abando, with the Guggenheim just minutes away. Our room was excellent, lovely and spacious for the 5 nights, with the comfiest beds. The hotel had a great bar with equally great food. Perfect for a nightcap or meal after a full day wandering the city. I would highly recommend and stay here again"

"Great property and excellent breakfast. Good location also"

"Excellent séjour avec une hôte absolument charmante ! Merci beaucoup. Ip’"

"Hotel was excellent highly recommend it. Suggest to call the hotel to have a better understanding of where the room is located if it is your first time as some rooms are not part of the palace. Staff was excellent and it being our first time in Getxo/Bilbao, they were very helpful and informative with great recommendations for sightseeing, shopping & dining. To be honest, they were all great but Mercedes, Ysabel, Christian, Alvarro, Arkais, Asiyer,"