2 outdoor pools, open 10:00 AM to 5:00 PM, cabanas (surcharge)

Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 7740 out of 14955 reviews" "
Rating 8 - Good. 3918 out of 14955 reviews" "
Rating 6 - Okay. 1683 out of 14955 reviews" "
Rating 4 - Poor. 845 out of 14955 reviews" "
Rating 2 - Terrible. 769 out of 14955 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Saed

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room smelled terrible, It does not deserve the money I paid for 2 nights
Stayed 2 nights in May 2024

6/10 Okay

Julian

Liked: Property conditions & facilities
Friend gave tip for valet parking to stagf member. But valet parking wass still charged to my room
Stayed 5 nights in Apr 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is located in the middle of the strip very convenient to places. The washroom is too small
Stayed 3 nights in Apr 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in May 2024

10/10 Excellent

Ariel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, no problems, in the perfect spot on the strip. Not crazy busy but close enough to the action
Stayed 6 nights in Apr 2024

10/10 Excellent

Robert James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Room was clean and comfy.
Stayed 3 nights in May 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended . Swimming pool area was amazing.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service helped with two nights of free parking as the gate was opened when I arrived & no ticket was issued.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thanks so much for your review, we love getting feedback about The Mirage and all its amenities it has to offer, and we take pride in our guest service.Please get in touch if there is anything else we can do to make your stay with enjoyable.

10/10 Excellent

Siva Kumar, Lantana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to near by attractions
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon. Thank you for your feedback and for choosing to stay with us.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property with quick easy access. Friendly staff.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

8/10 Good

alasdair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay but were very disappointed at the cost of guest parking.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on 4 May 2024
I apologize for the poor experience you had while staying with us.The concerns you expressed will be addressed by the appropriate resort management teams.We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Meena Sahu, Ras

Travelled with family
Everything was superb.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

Tiesha R, Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the Mirage for our little romantic getaway! This was our first time in Vegas and it won't be our last! We've read and heard about the close of the Mirage to make way for the Hard Rock...it's really too bad. We would have made the Mirage our go-to!
Stayed 4 nights in Mar 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.It is wonderful to know that you have enjoyed your time with us and that we succeeded in making your stay a memorable one.We are not closing the Mirage, we are beginning renovations later this year.It would be our pleasure to host your next visit to Las Vegas for years to come.

10/10 Excellent

Mark, Guelph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort to stay at!! The outside pool area is second to none!!
Stayed 12 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a lot of dining and shopping opportunities. Right on the strip
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

4/10 Poor

Arturo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom and bathtub had an unclean musty smell. Bed sheets looked and smelled like they weren’t changed.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

8/10 Good

karl

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

2/10 Terrible

Ross

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Took > 1 hour to check in at midnight. It's clear the staff has checked out as the hotel is closing. Attempts to call front-desk went unanswered. Facilities were ok, but if you are planning on staying here make sure you get a QRCode for check-in, because human assistance is near non-existent
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
I apologize for the poor check-in experience you had with us.We do have a mobile check-in desk across from the Front Desk, we send an email to all guests with the subject "It’s Time to Check In for Your Stay at Mirage!". Complete 3 simple steps to receive a QR code. Scan the QR code at the mobile check-in desk and receive your keys and skip the line.We are in the planning stage of renovations and hope to begin in a couple of months. Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

4/10 Poor

Makayla

Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

10/10 Excellent

Kristle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

amelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for five days and loved it!
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thanks so much for your review, we love getting feedback about The Mirage and all its amenities it has to offer, and we take pride in our guest service.Please get in touch if there is anything else we can do to make your stay with enjoyable.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Very clean and spacious. Only negative was the service at the restaurant on grounds called The Still. Waitress rude and food extremely over priced. Check in and out was easy and it was great location
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. Your concerns regarding The Still will be shared with the Management team.We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

Tariq Mushtaq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Houae cleaning should be done everyday not only once in our stay for three nights.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you, for bringing this to our attention.We are sorry to hear that you had an unpleasant experience with us.We take guest feedback very seriously and are committed to ensuring that this does not occur again in the future.Please accept our sincerest apologies for any inconvenience this may have caused.

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

8/10 Good

Cory

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 4 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

6/10 Okay

Carole, Ottawa

Travelled with partner
First time we stayed there two years ago it was nice. This time has turned us off so we won’t stay here again.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you, for bringing this to our attention.We are sorry to hear that you had an unpleasant experience with us.We take guest feedback very seriously and are committed to ensuring that this does not occur again in the future.Please accept our sincerest apologies for any inconvenience this may have caused.

10/10 Excellent

Bertoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

8/10 Good

Christie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, conveniently located place to stay. Pool area is fantastic.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and ease of getting around.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

6/10 Okay

Carina

Outdated
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We are hoping to begin renovations later this year.Your comments will be shared with the appropriate resort management teams.I would appreciate another chance to restore your confidence in us.

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was lovely but you needed more restaurant options. The wait was way to long. But it was worth the wait because the food was exceptional.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. Your feedback has been shared with the appropriate resort management teams.We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

Megan, St Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

FENG

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and had a pool side view. Staff is very friendly. Enjoyed my stay. Will definitely come here again.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at the Mirage and it was a great stay! Seth at the pool on Monday was fantastic.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for your positive feedback!We appreciate your kind words and are so glad that you had a wonderful experience with us.We strive to provide the best guest service, and we are glad to hear that we succeeded.Thanks again!

10/10 Excellent

Anthony, Pittston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! Milley was very helpful with late checkout. She was so nice to deal with and was a perfect end to our stay. We truly appreciate the excellent service.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.It is wonderful to know that you have enjoyed your time with us and that we succeeded in making your stay a memorable one.It would be our pleasure to host your next visit to Las Vegas.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a great stay with us.We anticipate your next visit with us.

8/10 Good

DENNIS, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good sized room.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Pool was mellow with good music and offered a very good chicken caesar salad.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

8/10 Good

Augusto

Travelled with family, Travelled with group
The place was dirty, the room had stains all over the place. Front desk people were super dry and unhelpful
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

robyn

Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our stay. Every thing was clean, the staff was very pleasant.
Stayed 3 nights in Mar 2024
Response from AJ Guest Experience Dept. on 3 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a fantastic stay with us.We anticipate your next visit with us.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room needed new carpet as it was frayed in stained in several places. Also the mattress needed replacing as there was a significant valley in the center. The room was mostly clean and was safe and comfortable.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.The concerns you expressed will be addressed by the appropriate resort management teams.We hope that you will give us another opportunity in the future to exceed your expectations.

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Because I took an Uber in from the airport, I had no one to help with my bags.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

4/10 Poor

Amy L

Travelled with family
Disliked: Property conditions & facilities
Casino and property is okay. Stayed in a two queen strip view. Rooms really need renovation. Musty smell. Loud fans in bathroom. Old beds and carpet. For the price, it’s decent for sleeping only. I won’t stay here again unless there’s a renovation. I stayed here a few times in the past and was great. Not so much anymore.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.Your comments will be shared with the appropriate resort management teams.I would appreciate another chance to restore your confidence in us.

6/10 Okay

Matthew

Travelled with family
Liked: Property conditions & facilities
The location was great.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

khulan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convinient, and clean.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.