"Where as we enjoyed our time here we did have a bit of an issue with our room temperature. We asked for it to be lowered as it was 81 degrees.
We found out, after a very uncomfortable night and requesting 2 more times, that the AC was not working. As an aside: we could not open a window as our room was on the 1st floor and only had doors to a common area. We were moved to a new room.
Other than that- the staff was lovely the pools and Spa are great. Location is wonderful with close proximity to the beach and some wonderful restaurants serving delicious seafood."
"Stunning! A beautiful hotel in a beautiful location. The restaurant was fantastic with excellent breakfasts, lunches and dinners. The staff were very welcoming and helpful. A perfect location for touring the area and visiting local towns."
"Beautiful well maintained location! Amazing views!
The breakfast buffet was great and so large! Particularly loved the orange juice and cappuccino machines.
The restaurant on site has the same menu for lunch and dinner so pro tip eat lunch at the bar with a different menu if you aren’t going out.
The shuttle only goes to San Gimignano and runs at 10, 11:15, 1:30 and 5:15. We wish there was a 3PM option but taking public transport is cheap and easy. This is an amazing place to stay to visit San G.
The pool area is beautiful but a hot tub would amazing here!
The air conditioning only works at certain times so if staying on property it is off from 8am-2pm and 7-9PM. Rooms can get stuffy during those times but you can open windows/outside doors. The AC is great when it’s on.
Overall very beautiful and relaxing and would recommend!"
"We had a delightful stay. The staff was incredibly friendly and helpful, especially Jessica! The building and grounds are amazing. Our room was spacious, clean, quiet and comfortable. Dinner at restaurant onsite was also very good. While out of town a ways we enjoyed the 40 walk and climb up to the old walled city."