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"Such a nice aesthetic good location and very clean beautiful rooms."

"Breakfast buffet wasn’t great as food ran out and took a while to refill. Staff was great overall. Rooms was clean and large but AC wasn’t cooling enough. Great location and valet was amazing yet expensive. Great hotel to stay at just couple of tweaks here and there"

"Unfortunately, this was one of the most disappointing hotel stays we’ve had. We booked two rooms, but from the moment we arrived there were constant issues: one room was missing the advertised sofa bed, there was no complimentary water despite being told it would be provided, no slippers, an empty shower gel dispenser, a broken bedside lamp, a wardrobe door that wouldn’t close properly, and one of the showers wasn’t working. When I reported the shower, I was told nobody was available to fix it...

"Great spacious room for our family of 4. Usually NYC rooms are tiny with no room to put your luggage or items in the bathroom. These rooms were meticulously planned out to maximize space in both the room and bathroom. The hotel was not only newly remodeled but one of the cleanest hotels we’ve ever stayed in. Conveniently located in/near Times Square, theatre district and tons of restaurants, bars and shopping. We’ll definitely stay here again."

"Great location and friendly staff. However, the housekeeping never cleaned our room, they just emptied the trash in the very small trash cans and put clean towels in the room. We had to bring down additional trash to keep our room clean. Used towels were also not picked up. We were at the sight for almost a week, so this should have been done."

"Good"

"Clean room"

"The View, was so NYC..... LOVED it... The Breakfast was spectacular......"

"Wonderful hotel with very nice staff, easy check in and check out, clean, large room that lacked for nothing except a fridge. I love the location on the upper west side, near to the natural history museum and Central Park. Nice Matin offers nice meals throughout the day with a hotel discount. The price is half what the same room would be on the east side. They do not have valet parking but the parking lot they recommend gives a big discount if you are staying at the Lucerne. "

"Beautiful historic building. Very clean. The staff was helpful. The bar was nice. Only downside is there is no restauarant or breakfast or even coffee available in the hotel (there is a nice Cafe next door that you get a $10 voucher for but not ideal for early morning take off)."

"very clean and nice staff"

"Reasonable price and convenient location. Very clean room"

"Excellent"

"Great location. Easy walk to Central Park, museums. subway stations, restaurants, etc. The "included" breakfast has limited options. But nice to be able to get a coffee on-site. Only thing I missed was having a mini-fridge."

"Like the bathroom simple yet modern design"

"They put us in Harry potters closet with paper thin walls and no fridge or anything"