โรงแรมและที่พักในแลนซิง

"Broken window. My room ahould.habe ever been offered to stay in if they knew there was a problem in it. I sent pictures to Expedia representative. Very unsafe and I didn't get any sleep."

"Front desk associates all very nice and accommodating"

"There needs to be updates. It's ludicrous to ask for a $100 incidental. Every time I got on the elevator, it was wet. No housekeeping daily. The light in my room kept flickering. The pool area needs to be updated. The sausages were undercooked. I let the staff know, and the girl came out and added water to the eggs. How do you not have a lobby restroom on the first floor."

"I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

"Check in was fast and the staff were friendly and helpful. Breakfast was okay, standard food, they had a pancake maker."

"I booked a smoking room and got a non smoking room then I had made.food for me.and my partner to save in good cost and couldn't even use the microwave because it was broken had no tables or chairs to sit at no coffee pot couldn't watch TV because you had to pay to watch the TV and the place had roaches and I was not able to get my money refunded as I couldn't stay there it was that unpleasant"

"I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

"The pool area gets super hot/ humid in the summer. The area could benefit from an a/c system or an exhaust system to control the chlorine fumes and uncomfortable temp. Not bad when you're swimming, but if you are watching the kiddios it's not a great guest experiences."

"Booked a room for it to be sold out even though they confirmed it."

"This is my second time staying there and I always enjoy my stay. Breakfast is delicious too."

"I was on the second floor. And the people above me were making noises until midnight, shaking the whole ceiling. I asked the lady at the front desk if she could tell them to stop jumping or whatever they were doing to cause the ceiling to shake. And nothing was done."

"Very clean and quiet hotel. Good price good spot."

"My stay was disappointing overall. The property itself was very basic, and unfortunately, the cleanliness was not up to standard. My bed sheets were not clean when I arrived, and I even found a bug in my room.The pool was also unappealing—the water looked grey and cloudy, so I didn’t feel comfortable using it.Although I stayed during the week, there was a lot of noise and commotion well after midnight, making it difficult to get a good night’s sleep. I also had a frustrating experience with...

"Amazing, especially for the price we paid."

"Nice size rooms, clean with good amenities."

"Nice"

"The room was very spacious! The bed was very comfortable and the bathroom was clean and spacious. The breakfast buffet was amazing!"

"The room was clean and property was very clean. Although it was clean I do feel that the price per night does not match the standards of the hotel. The breakfast had minimum items and was not clean. The bar is very small and limited."

"I will not be returning."