"I extended my stay from 7 days to 10 days. I think it's pretty obvious I enjoyed my stay. The apartment has everything you need to enjoy your stay like induction cooker, rice cooker, and washing machine. The gym is more than adequate. I used it quite often when I was there. No complaints. :)"
"When i walked in the receptionist, Trang, greeted me and made my check-in seamless& quick. When i asked about getting something to eat for the evening she informed me the hotel could order pizza and have it delivered. We had a slight language barrier, but she walked me through the menu & helped me order. When the order came she delivered it to my room. She also helped me forward money to a person from whom i had purchased gifts to take home. Her commitment to customer satisfaction was...
"숙소가 정말 예뻤고, 투룸 풀빌라 개인풀이 생각보다 넉넉해서 공용풀과 개인풀 모두 잘 이용했어요!
전반적인 시설이나 청결, 서비스 등에서 너무 만족스러웠습니다
리조트 내에는 현지인이 대부분인 것 같았어요
음식은... 컵라면이나 먹을 거 꼭!!! 따로 챙겨오시길 바랍니다!
"
"예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고...
빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다.
그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다.
좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요"
"Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later."
"Hotel was next to a building site that started construction 7AM. Hotel room was dirty and staff was not service minded. I recommend not staying in this hotel. "
