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"Most all amenities you advertised were a lie, no pool area, bad breakfast, bad staff, entire 6th floor smelled like weed, "BED BUGS" Outdated property ,bad light through windows Absolutely terrible experince you guys gave me never using expedia again thanks "

"Had to ask on day 3 for someone to bring clean towels and empty trash. That was the only day the room was serviced. Our room smelled like a wet dog. The staff was very nice. I dont know if they lack in staff but there hospitality part is lacking severely!"

"Good breakfast!"

"So good we stayed another night"

"Expectations were low given the price point. The main areas were well maintained but the rooms were musty and there were no power outlets available to plug in anywhere near the bed. There were overseas outlets and the front desk didn't have any adapters or other solutions. The wi-fi wasn't working for most of our stay and the breakfast wasn't great. It could have been better. "

"Breakfast is a lot of carbs(waffles, toast, bagel, cereal), so not a hot breakfast. They have wi-fi, but it is so throttled as to be useless. I had to use my phone hotspot. The bed was comfortable, the room was clean, the shower was hot."

"Look, if you're just looking for a place to crash/sleep when visiting Williamsburg and aren't too picky, or a "Karen", this place will suffice. Otherwise, you may want to look elsewhere. The property overall does not match the outside façade or lobby. The room was typical hotel "meh"...nothing exceptionally good OR bad about it. The "Continental" breakfast ended up just being orange juice and coffee. But the only real, legitimate complaints I can offer are that the pool water desperately...

"Dave at the front guest was great!"

"Only stayed one night and everything was fine."

"Nice staff, bugs in room. Will not be returning. "

"Staff act like they didn't want to be bothered.spoke very little English "

"Parking was sufficient. "

"Fabulous resort - we stay there every chance we get!"

"Breakfast was delicious and the staff was so friendly and helpful when my children asked for assistance! We will be back to visit! "

"My grown daughter and stayed here for 2 nights in a 2 br 2 ba ground floor unit. It was the perfect accommodation for us. Clean, spacious, well appointed. The staff was so attentive. Highly recommend and will be staying here again!"

"Great staff"