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"Staff were lovely at front desk - very comfortable room "

"Clean room, nice staff and good amenities to n a nice setting "

"Thank hotel was perfect for us as a family. The location was good for us and the room was excellent. The facilities were really good and the staff were very helpful. "

"I booked the Lakes hotel for my husband’s birthday. I requested a surprise package which included balloons and confectionary. We had a complimentary upgrade to the Windermere suite as this made it even more special for my husband and he was really over the moon with the views. From start to finish the staff were welcoming, kind and really helpful. On arrival, Mali one of the receptionist gave us a tour of the hotel. Mark showed us to our room and showed us how to use the hot tub etc. We enjoyed the using spa facilities and we also dined in one of the hotel restaurants called Mizumi. The food was lovely and staff were helpful. Thank you for this amazing stay, it was amazing!"

"Lovely greeting on arrival. Parking on the doorstep which is a bonus being in the centre of Kendal. Check in was simple having already completed the online form. Facilities available were explained to us and we headed up to our room. We were a little cross with ourselves for not bringing our swimming costumes!! Room was spotless and lovely and warm. Bathroom was also clean. Love the fact that in the bathroom they have a note saying if you’ve forgotten toothpaste/brish/razors etc they have them at reception, simple but brilliant should you need. We had a great view of the river from our room, we couldn’t have asked for more. We didn’t eat or drink here but the bistro looked beautiful and inviting. Whilst the rooms aren’t super modern, they are comfy, clean and the staff are brilliant. We will choose to book here again when we head up to Kendal. In a perfect location for walking into town to explore the area. Many thanks "

"Lovely and clean and such a warm welcome from all staff, 2nd visit and will be back x"

"Clean room, friendly staff. Good food & sports bar "

"Great value for money Louis on the reception went the extra mile friendly and helpful."

"Excellent staff, excellent food and brilliant facilities and room!"