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"CONS: The air conditioner in our room did not work. When my husband tried to call, the phone was not working either. He went down to the front desk to make them aware of the AC. A maintenance person was sent quickly and he was able to get the AC going. My husband asked him about the phone, and he stated the phone system was down. The design of the shower in our room was not practical. The stationary showerhead was placed so that it sprayed directly onto the shower curtain which then ran onto the bathroom floor leaving it standing in water...the showerhead was not adjustable. Thankfully, there was a handheld showerhead...just not as convenient in my opinion. The toilet paper holder was broken so the toilet paper constantly fell on the floor. PROS: Our room was a nice size and included double beds and a large couch. The bathroom was sizeable as well. Both the room and the bathroom were clean and the towels were nice compared to other hotels in this price range. The breakfast was outstanding...lots of variety and was available at 5:30 a.m.! The hotel is located near the airport and offers a free shuttle! The shuttle was on time and the driver did a great job! The staff was friendly and accommodating. Overall, I would have no problem staying here again!"

"We loved the buffet the most, we went to lunch and our friends went to dinner and they paid much more than us and said they would have rather came to the lunch buffet because it was VERY similar. 24/7 was not our favorite and seemed overpriced. You might as well just go out for breakfast.. (no food included) The pool was amazing but with littles be aware there are strict hours for littles to be in the pool, (10am-6pm if I recall correctly). One outdoor hot tub which fills up quickly time to time. Great rooms, good spacious bathrooms with walk in shower and open vanity area. Staff was good to us, no issues with them. "

"The hotel is ok nothing extraordinary just a standard hotel. Whoever wrote about the breakfast being good was out of their damn minds. If you are booking it for the breakfast go elsewhere. It isn’t good at all."

"The Air Conditioner was not working and the room was very hot. I notified the front desk and about an hour later, someone arrived with a fan. I was told that the air conditioner "tower" was down and they were awaiting a repair. Also, why the shower glass has a porthole window in it is beyond me. Every time we took a shower water would spray outside into the bathroom."

"We stayed here for 4 nights for our honeymoon. We don’t gamble and mostly came for the spa and hotel. The food was AMAZING, especially at the Timberline Grill. We got a 50 minute couples massage and it was a weird but wonderful experience. They gave us complimentary mimosas and espresso that was heavenly. The reason I say it was weird is that they had a man massage me and a woman massage my husband. Pretty awkward but neither of us get professional massages often at all. I’ve only had one before and it was my husbands first time ever getting a massage. Quite the experience! The hotel rooms don’t come with a microwave but they’re available at request. They’ll charge you $8 for the microwave for the duration of your stay. Worth it though so I could heat up my $85 steak lol. The in-room dining was amazing from the Fireside restaurant. The omelettes are amazing and so are the breakfast potatoes. Especially with hot sauce. We also walked down to the Monarch Chophouse and spent $300 on dinner. HOWEVER, it was THE BEST most decidant meal I have had in all my 25 years on this earth. I would recommend that place for anyone. They took my gluten allergy very seriously and even brought GF bread to us. An absolutely amazing experience."

"Excellent hotel "

"Breakfasts were good. We used the shuttle. That was a good choice."

"Worst stay on my 4-star hotel list. It didn’t feel like a 4-star hotel at all. All of the staff were unprofessional and unwelcoming. It started with them messing up my reservation, and they blamed it on a new employee. I understood because mistakes happen, but the experienced employees over the next few days were even worse and had no intention of resolving any issues. In the end, the new employee was actually the most helpful one."

"Very clean! Check in and out easy. I would highly recommend!"