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"Beautiful hotel, great staff excellent location!"

"The front desk staff were very busy checking-in people because of the on going conference with almost 700 attendees and and there were only 2 two them, the hotel did not provide additional staff to assist them."

"Wonderful!"

"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300 Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group We stayed 6 rooms minimum...

"Tout était parfait, magnifique vue sur le lac, personnel très accueillant et serviable, excellent petit déjeuner, cadre idyllique... Rien à dire que du très bon Le spa est au top"

"L’hôtel est très bien tenu le personnel est professionnel il fait toujours bon s’arrêter pour y passer une excellente nuit"

"My second time to stay at this hotel, really love the location right next to Lake Lugano, peaceful and private. Very beautiful scenery. Staffs are friendly, breakfast is excellent with many choices. Very good service in the breakfast room/restaurant too. Room are clean. Will definitely come back if coming to Lugano again."

"hôtel calme ,très bien placé proche du centre ville à pied .parking privé sans supplément .belle chambre et bon petit déjeuner .rien à redire"