"Lovely luxury property. Definitely a treat! We had a corner room overlooking Pike’s Market & the bay beyond. Check in was confusing as the front desk agent kept telling us our room wasn’t ready, yet the bellhops continued to say it was. After asking her to check again it was in fact ready. We were never told where the ice was located, and had to ask. Not sure if the agent was having a bad day or what the issue was, but she wasn’t as welcoming as one would expect for a nearly $700/night...
"The hotel is absolutely beautiful, they spared no detail in making the stay a combination of comfort and luxury. It is one of my favorite hotels, will most definitely return."
"Great place to stay the security is good. The service in the restaurant for brunch was great!! Awesome bartender. The bed and room was nice and relaxing the ac took a moment to kick in. Paying for parking off site was probably my only thing I just wasn't too fond of. Pikes place is steps away though which is amazing !! "
"No clock in room, i know I have a cell phone with one. The cieling fan was in reverse for a winter setting to move cieling heat down unable to reverse it for summer setting. Minor recommendations. Clean hotel with large updated rooms. Location close to everything. "
