โรงแรมใกล้ทะเลสาบเอ็มมา, ร็อกอะเวย์

"I have to wait for check in for 40mins"

"1"

"Upon arrival we were greeted by a three deep line waiting to check in. All of us waited 15 minutes before a staff member finally showed up. Room appeared clean but the bathroom had black pubic hairs around the base of the toilet and the edges of the floor. Upon showering this morning the tub backed up and I ended up standing in 4 inch deep water. Absolutely disgusting. When I checked out I told the staff of the hairs in the bathroom and the bathtub issue. But since I booked with Expedia he...

"Not clean"

"Very nice place. Quiet, clean and the room was better than expected. Will stay again if ever in the area again.!!!"

"Bed was very comfortable. Able to control room temp easily. Shower could have been cleaner. Kitchen well equipped. This was my second stay and would stay again. Right across the street from the Rockaway Town Square Mall, great location!"

"The room was absolutely filthy.. no bugs but disgusting.. sheets were clean but everything else was disgusting. Poor lighting floor was not swept in months. Terrible smell in the rooms air-conditioning didn’t work. The temperature in the room was in the 70s all night did not cool off..All the floorboards were cracked and sticking up! bathroom was filthy and stains all over the couches and chairs I figured because it was a Wyndham hotel it would be decent but they fooled me definitely will...

"N/A"

"The rooms were not properly cleaned"

"We no complaints at all with this hotel. The room and breakfast were excellent, also the staff was friendly."

"We have used this hotel for several years because it is well-located for our visits. They have been fine in the past, but this year they had a major renovation on-going and that was very disruptive. They changed hallway carpet with many tenants in the building. Workers were reasonably quiet, but you had to step over construction debris and avoid stairways that had blocked doors. Bathroom urinals (not even cleaned) were left in the hallway, lobby restrooms were closed for our several days. The...

"I have been to this hotel multiple times and have never once had a problem. The rooms are very well kept and the staff is so friendly. The breakfast is always great. We can always find parking out front which is so much better than most hotels in the area. Will continue coming here anytime we come to the area!!"

"no complaint"

"Can use a upgrade, paint peeling, dirty walls, floor had a burn in it from the iron. But for the money you can't complain, This location not kept up like others that I stayed at."

"The staff was just great. Paris Powell was absolutely amazing and very patient. As an older traveler I am not very good at navigating things online. Paris was extremely helpful and went out of her way to ease my anxiety. Thanks for making our stay enjoyable. Debbie M."

"The room smelled. You had to get your kitchenette items from the front desk No blowdryer. No body wash. Microwave and refrigerator were disgusting. Absolutely in need of renovations in the kitchenette."

"The linens were clean by the smell of them but did have cigarette burns. The rooms are outdated and run down but there were no roaches as others said. There was a drunk man that knocked on my door around 12am and a woman making a screaming noise? There are heavy duty locks so… Considering I paid over $100, I expected a little more but overall it served its purpose."

"Too many random people hanging outside the hotel which made me feel unsafe as a woman. Other than that, I wish they had more or better breakfast options."

"Clean rooms and good breakfast"

"The room was exceptionally clean! Great experience! We will be back!"