โรงแรมใกล้ทะเลสาบเอกเบิร์ต, ร็อกอะเวย์

"Great stay! Nice and clean! The staff showed great hospitality!"

"Staff was rude , and even worse since they didn’t refund my cash deposit when I checked out . I called after leaving & mind you I was in nj for work and I left to go home in Chicago . The guy tells me that I have to go back in person, only way to get my cash deposit back . They require a deposit but you have to remind them to give it back .. not cool , even worse they refused to refund me over the phone !"

"Room dirty, friendly staff, enough parking"

"The room was very comfortable. we enjoyed the indoor pool and the wide selection at breakfast was excellent The round scrambled eggs and the mini waffles with toppings was especially good "

"Clean room"

"Room is clean and has ample space. Pool area is well kept. Front desk staff were friendly. "

"Will not recommend-had several issues over a few day stay and they did absolutely nothing to try to resolve anything! Wen we come back, will for sure be giving next door a try! "

"I was given the wrong room type at check in. I paid for a room with a couch and extra floor space and was given a much smaller room without a couch! Tried to resolve the issue and was told no refund I am disappointed because I have family near there and travel from out of state so would stay at this location often. We are IHG members. Would like this to be made right as I calculated for four day stay was overcharged over 350 dollars. Stay would have been better if I would have been issued the...

"Room condition is horrible"

"While the hotel itself as okay, we were extremely disappointed with the pool area. Traveling with two kids, a pool is a must. The pool room wash hot, the floor was slippery and dirty (I saw clumps of hair and a bug) and the towels were small and scratchy. The pool was so cold my kids weren’t in the water for more than 10 minutes before their teeth were chattering. They finally got out with blue lips. I really hope they invest in upgrading their facilities as there are many hotels in the area and...

"Run down Room cleaner than expected"

"Suite was comfy and clean. Staff friendly. Nice selective bkft. "

"Under renovations "

"Cozy rooms, friendly staff! Good breakfast spread and a nice homely kitchen!"

"This place is really great—I stay here often! It’s cozy, clean, and always welcoming."

"The staff was friendly and efficient, the room was clean and the complimentary breakfast was good."

"I would stay again."

"Pet Friendly"

"Great check in . Eric and Guillermo were efficient and welcoming to this property . There was a minor hiccup that they resolved immediately . Totally recommend this hotel."