Beautiful location! Could use some TLC in the hallways that feel cold and some touch up throughout that make it look dated and not taken care of. But you’re not there for baseboards and hallways so I am splitting hairs! Location is stunning, staff remarkable and attentive, and plenty for kids to do.
Staff was great, rooms were clean, pools were warm. The ocean right outside the hotel is clean and allows you do do activities without leaving the area like snorkeling, swimming, boogie boarding, floating, etc)
This property was one of the nicer properties in Maui that we saw while beach hopping. It was less busy and the beach access was great for snorkeling. Was centrally located to most shopping and dining. Just sad we had to leave.
Excellent beautiful place/location. Front desk needs help. Over hour to check in, no apologies and no one in front of us. Just sat behind their computers??? What was happening? No communication was. Got mail I was expecting, no call, email or msg to room. I pressed on check out and they found it. Front desk help needed
Love this resort and have stayed many times. This stay was not as excellent as previous trips in past years. Both bathroom sinks in room were clogged, room was supposed to be cleaned all 3 days but only got 1 day, got sick from fish tacos at Pailolo Bar & Grill. But would stay here again for sure.
So much to like. The rooms are clean and spacious. The views of the ocean were wonderful even though we were close to the front of the hotel. lots of options for dining on the property and within walking distance. The ocean front walking path was wonderful for morning walks. And the staff was very friendly and helpful.
เข้าพัก 8 คืน, กันยายน 2024
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Carla
29 ก.ย. 2025
ชื่นชอบ: พนักงานและบริการ
Time share is outdated
เข้าพัก 3 คืน, กันยายน 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Tessa
17 เม.ย. 2025
ชื่นชอบ: ความสะอาด
I don’t think there is any value staying here over another more updated resort. Dining options and price left much to be desired. Food was subpar and service did not make up for it.
Staffs were professional and friendly. Wish there were more activities but I know that was due to the fire in Maui. Probably will go back in a couple of years.
เข้าพัก 7 คืน, ตุลาคม 2023
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Louis
10 ส.ค. 2026
ชื่นชอบ: การติดต่อสื่อสาร
ไม่ชื่นชอบ: เช็กอิน, ข้อมูลรายการที่พักถูกต้อง
Very Disappointing Experience — Be Aware Before Booking
I want to share my experience because I feel other travelers should be aware of what they are booking before choosing the Westin Villas North property in Maui.
First and foremost, be aware that this is a timeshare property. If you are expecting to pay for an upgrade, request a better room location, or have the property help create a memorable experience for a special occasion, I would strongly recommend setting your expectations accordingly. Unfortunately, that was not our experience at all.
We specifically wanted to stay in the North Tower because it is the more recently renovated building. We went through the trouble of canceling and rebooking our reservation specifically to stay in the North Tower and even paid more for a larger room with an ocean view. Despite doing all of this, we were assigned one of the last rooms on the property, all the way out by the highway. The room was barely what I would consider an ocean-view room and was extremely far from the lobby, parking, pools, and other resort amenities.
What was most frustrating was that we felt misled about the room we had booked and the experience we were paying for. We made additional arrangements and paid more with the expectation that we would receive the room and location we had intentionally selected, only to end up in a location that felt completely inconsistent with what we were expecting.
The communication and follow-through from management were also