6/10 พอใช้
Andrew
เดินทางกับคู่รัก
20 พ.ย. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We were excited to spend our anniversary at Napili point. We were here nine years ago and had a great experience.
When we arrived, we were unpleasantly greeted by a backed up kitchen sink. I called that evening, but nobody returned my call. I called again the following morning and KBM was responsive. Once a plumber came and resolved the issue we were hopeful. However, a day later and on our actual anniversary, the sink backed up again. KBM was responsive and sent a Plumber out to resolve the issue. Unfortunately, the plumber came as we were trying to enjoy our actually anniversary dinner. A few other minor things occurred in the unit in which KBM handled. KBM was responsive, but as you can imagine, it was disruptive to our anniversary trip. Some of the minor things should’ve been taken care of before we arrived.
Because of our inconveniences KBM issued a credit for one night.
The location of Napili point is great. It sits a top of a beautiful bay loaded with great snorkeling amongst all the fish and turtles. The Napili Bay is right around the corner, which is a great beach and swimming area.
Andrew
เข้าพัก 6 คืน, พฤศจิกายน 2025