Hotel has the perfect location, rooms immaculate as is the hotel, gardens and pool. Staff were very proffessional and helpful. We would highly recommend this hotel, and wouldn't hesitate to stay again.
Super séjour dans cet agréable hôtel avec piscinie et spa thermale. Acceuil souriant et professionnel tout le personnel était au petit soins. Le buffet était frais et bon Je recommande cet hôtel sans hésitation
Très bon accueil et service par Luigi avec de bons conseils des choses à faire et des restaurants. L’hotel et les chambres sont très propre. Le seul petit aspect négatif est la climatisation dans les chambres qui est vieillissante et ne fonctionne pas très bien. La piscine extérieure est très agréable pour se relaxer au soleil. Les petits déjeuners sont bons et complets.
Very helpful staff. Arranged trips for us and couldn't have been more helpful. The thermal pool was divine. Good continental breakfast. All round lovely location and great place to stay. Highly recommend.
Other tips not related to hotel was the overpricing of the taxi drivers. Not consistent and very expensive indeed! Charged 30 euros for a short drive to the port which was around a mile away. Plus between 15 and 20 euros to go less than 2 miles to other places.
The staff, from reception to the restaurant manager and his team, and last but by no means least, the amazing housekeeping team made our 2nd stay as unforgettable as our 1st for all the right reasons. Everyone takes pride in their role. We had great food and a relaxing break. When our return flight was cancelled on our final evening reception were able to accommodate us for an extra night and rearrange our transfer for our new departure date which took a great deal of stress out of the situation.
This was my second time at this property since I am genuinely fond of this hotel. The room was perfect however this time it was overlooking the main road so it was a bit noisier. The rooms overlooking the back garden are far quieter. Unfortunately we felt the bar-man at the pool was extremely rude and unpleasant. We are not sure why such a personality would be placed in such a position and felt disappointed by his attitude. Otherwise we would still like to return here when back in Ischia.